Support Board
Date/Time: Wed, 27 Nov 2024 12:33:27 +0000
I am not receiving 6BZ23-CME data
View Count: 265
| [2023-08-08 10:05:16] |
| Alv P - Posts: 37 |
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Hi , i am not receiving 6B data , apparently is only happening to me in this instrument . I tried; edit > delete all data and download but not working Regards |
 SierraChart_64_ZkzXJqJmeW.png / V - Attached On 2023-08-08 10:01:36 UTC - Size: 29.3 KB - 77 views |
| [2023-08-08 10:47:31] |
| Sierra_Chart Engineering - Posts: 17191 |
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Clearly data is being received. What is the issue? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-08 11:34:22] |
| Alv P - Posts: 37 |
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I don´t know what's hapenning , I updated to recent version , I removed all (.scid and .dll files from 6B ) to start new data download and is not working Maybe is a problem with global setting of instrument ? |
| [2023-08-08 14:04:13] |
| John - SC Support - Posts: 36309 |
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From the original image you provided, you are getting the data for the Z contract of 6B just fine. Keep in mind, the current front contract is the U (September) contract, so the Z contract does not have much trading occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-08 15:52:06] |
| Alv P - Posts: 37 |
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solved, right thanks , i had a problem with automatically rollover and linking symbol thanks |
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