Support Board
Date/Time: Wed, 27 Nov 2024 12:30:45 +0000
Trade DOM Not Showing Filled Order
View Count: 273
| [2023-08-07 23:41:15] |
| azizaiman - Posts: 1 |
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Hello, I set a limit order and once it was hit/filled the Trade DOM didn't show that i was in a trade nor did it show the P/L and D/PL. I use Interactive Brokers and the trade was filled on that end. I had to close the trade from Interactive Broker's side. Please see the video attached. You will at 1 minute :17 seconds you will see the notification from Interactive Brokers at the bottom left of the recording. Please note that I am using a Macbook Pro laptop. I didn't have this issue when i was using my Windows laptop. Here's the link to the video: https://www.awesomescreenshot.com/video/19752705?key=462b35fef98034ec7bb5536f3e29df48 Thanks in advance |
| [2023-08-08 08:52:06] |
| Sierra_Chart Engineering - Posts: 17191 |
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Refer to: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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