Support Board
Date/Time: Wed, 27 Nov 2024 12:32:49 +0000
Entry changed after Mkt sell
View Count: 328
| [2023-08-07 13:50:08] |
| william bolger - Posts: 29 |
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I entered a trade near perfectly then it gapped down to instantly to negative. Happened for NQ the same way. Went up to where I should be in profit but read break even then instantly closed at SL attached photo |
| Attachment Deleted. |
| [2023-08-07 14:49:21] |
| william bolger - Posts: 29 |
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Here is a follow up. 2 contracts. It is impossible to be down $675 in this trade scenario.
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 image3.png / V - Attached On 2023-08-07 14:16:58 UTC - Size: 11.89 KB - 72 views image5.PNG / V - Attached On 2023-08-07 14:49:18 UTC - Size: 78.55 KB - 64 views |
| [2023-08-07 15:20:34] |
| John - SC Support - Posts: 36309 |
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You need to look through your Trade Activity Log and see what is occurring for the orders you are putting in. We really do not understand how you have orders at 1941.9 as shown in image5.png. Your Trade Activity Log will give you all the information on what occurred for the orders. Refer to the following: Trade Activity Log: Viewing Historical Trade Activity What is your setting for "Chart >> Chart Settings >> Trading >> Open Position Average Price"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-07 15:34:54] |
| william bolger - Posts: 29 |
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None of it makes any sense. But the gap down on the NQ and ES make no sense. I am not sure how the trade log is going to tell me why I gapped 7 points. I checked with Tradingview and the prices are the same as SC Attached is log |
 TradeActivityLog_2023-08-07.txt - Attached On 2023-08-07 15:33:38 UTC - Size: 4.64 KB - 241 views |
| [2023-08-07 16:01:13] |
| John - SC Support - Posts: 36309 |
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Let's start with the GC situation. In particular, we see that you are trading GCU3.COMEX, but the U contract is not a typical contract that is traded. The reason you are having an issue with this is because you have the chart as a "Continuous Futures Contract Chart". As such, even though you have specified that the chart is a U contract, it is actually showing you the data for the Z contract (the current front contract). The image named "GCU23-COMEX[M] 1 Min #3 2023-08-07 10_43_41.221.png" shows a 1 minute chart of the actual U 2023 contract for GC in 1 minute bars. The image named "Sierra_Chart_MainWindow_2023-08-07__10_53_44.853.png" shows the same U 2023 contract for GC in a Continuous Futures Contract (top) in comparison to the V contract (bottom). Therefore, you are viewing the data for the Z contract but trading the U contract, which is why your prices are so far off. --- We do not have enough information to understand what occurred with your NQ and ES trades. You need to look through the Orders as well as the Fills in your Trade Activity Log to see what the price was for each order and when it may have changed. You will be able to determine what occurred based on the information in the log. But it is not something that we can go through for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| GCU23-COMEX[M] 1 Min #3 2023-08-07 10_43_41.221.png / V - Attached On 2023-08-07 15:58:14 UTC - Size: 46.67 KB - 64 views Sierra_Chart_MainWindow_2023-08-07__10_53_44.853.png / V - Attached On 2023-08-07 15:58:19 UTC - Size: 204.93 KB - 61 views |
| [2023-08-07 16:25:52] |
| william bolger - Posts: 29 |
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It is not something that will find in the log. It instantly went down from my entry and moved me into a loss. It did not just start in a log. It first was correct then moved.
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| [2023-08-07 17:10:49] |
| John - SC Support - Posts: 36309 |
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If an order moved, then the information would be in the log as to why it moved. It will be part of the orders information.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-07 17:46:06] |
| william bolger - Posts: 29 |
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Let me try it this way. I entered at A. It stayed for a second then moved to B and put me -$675....almost instantly. I am using volume bars NOT time bars. If you look at the trade there is NO way that it could have ever been more than 2 points negative with 2 ES contracts . There is an error from somewhere that is not calculating my entries incorrectly. I checked the time and it is correct...unless some weird way data is delayed and it is entering from what I see then correcting the entry to what it is to what it is supposed to be then deducting points as if I entered there. Which would still be a glitch because this trade was never more than 2 points negative . |
| image6.PNG / V - Attached On 2023-08-07 17:40:06 UTC - Size: 92.93 KB - 67 views |
| [2023-08-07 22:03:14] |
| John - SC Support - Posts: 36309 |
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According to the information in the log, for NQU3.CME, you had 3 market buys that all filled at 15441.00. These were all then Stopped out at 15416.00. For ES, we see the same kind of situation - 2 Market Sell orders that filled at 4518.25 that were both closed with a single Market Buy with quantity 2 at 4516.25. What exactly should have occurred? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-07 23:23:47] |
| william bolger - Posts: 29 |
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Look at above image6. I drew it out. I literally wrote it out 3 times. Look at first image. I entered with my chart at 4525. It instantly changed to 4518 and put me -$675. -note that the times on the chart were actually reading correctly to current time. If you look first image you can see the entry way lower. If you look at image 6 and understand that I only took 2 contracts so there is no way I could have possibly been down -$675 as shown in the picture. What happened is that it entered gapped down before the charting showed it(albeit may be data lag) but still sent a signal to Apex that I was in a loss, which I was not. It was not even possible. My guess is that the data was delayed somehow and it showed a glitch in your system whereas it traded at current pricing but showed earlier prices and when I entered with old data it quickly went to the proper data but counted the current data but used the old data against me. When it should have just had the correct entry and exit showing in the pnl. It did work out correctly with the ES as far as entering the real market(which was not shown) but it did count against me with Apex. The same thing happened on Friday. I have fiber with 1000megs each way and a high end gaming pc with a 5 ping to the west coast. Somewhere between SC and Rithmic there is an issue. |
| [2023-08-08 00:51:46] |
| Sierra_Chart Engineering - Posts: 17191 |
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Yes, you may very well have delayed data from Rithmic: My guess is that the data was delayed somehow
You are not actually accessing real-time data from the Denali Exchange Data Feed for this reason: The reason you are not getting real-time data from the Denali Data Feed, and historical data from the Denali Data Feed in the case of when using an external Trading service (Rithmic, CQG, Interactive Brokers), from the CME Group of exchanges is that you activated the *Non-Professional* exchange fees. However, you have not verified in the last month that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the "Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges" section here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Rithmic paper trading or trading evaluator accounts are not considered a live funded futures trading account. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported Trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement Consider the above solution to avoid this problem in the future. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-08-08 00:52:10
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