Support Board
Date/Time: Wed, 27 Nov 2024 14:34:49 +0000
Stoploss not activated
View Count: 226
| [2023-07-31 16:38:47] |
| VLiviu - Posts: 223 |
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Hello @SC Doing some tests and I encountered this situation: stoploss hit but it wont quit the deal, please see attached. Nasdaq chart SC ver 2528 , wine 8.13) Thanks Date Time Of Last Edit: 2023-07-31 16:39:59
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 Screenshot from 2023-07-31 12-35-57.png / V - Attached On 2023-07-31 16:39:56 UTC - Size: 121.48 KB - 71 views |
| [2023-07-31 20:05:52] |
| John - SC Support - Posts: 36314 |
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You would need to look at the Trade Activity Log and look at the "Orders" and there should be information on why that Stop did not fill. Refer to the following: Trade Activity Log: Viewing Historical Trade Activity Also, look at the "Trade >> Trade Service Log" and see if there is anything in there related to a rejection or why the stop was not filled when it should have been. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-31 20:27:04] |
| VLiviu - Posts: 223 |
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appreciate it
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