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no connection with FXCM SCdata

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[2014-07-09 13:20:30] #1 [Go To First Post]
User58876 - Posts: 7
Hello, Yesterday and also today your connection feed with FXCM stops working. I tried to disconnect en connect again several times but the connection is still not working !! (using servers ds3 and ds4 and ds5 if I'm correct these all don't work) Software version: 1152 \| 2014-07-09 13:06:55 Usage end date: 2014-08-30 \| 2014-07-09 13:06:55 Enabled for: Advanced Features. \| 2014-07-09 13:06:55 Enabled for: Sierra Chart Historical Data Service. \| 2014-07-09 13:06:55 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-07-09 13:06:55 Active service: SC Forex Data (FXCM) \| 2014-07-09 13:06:55 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2014-07-09 13:06:55 2014-07-09 13:06:55 Local computer clock time \| 2014-07-09 13:06:55 2014-07-09 11:06:55 GMT time \| 2014-07-09 13:06:55 2014-07-09 13:06:55 Time zone adjusted time \| 2014-07-09 13:06:55 Time difference to server time: 5 seconds. \| 2014-07-09 13:06:55 Program path: C:\SierraChart\ \| 2014-07-09 13:06:55 Data Files path: C:\SierraChart\Data\ \| 2014-07-09 13:06:55 OS Version Number: 6.0 \| 2014-07-09 13:06:55 Checking for new symbol settings for fxcm \| 2014-07-09 13:06:55 Symbol settings are up-to-date for fxcm \| 2014-07-09 13:06:55 SC Forex Data (FXCM): Connecting to the server ds5.sierracharts.com. Port 443 \| 2014-07-09 13:07:00 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 13:07:00 Socket (1892) - Connected. \| 2014-07-09 13:07:00 SC Forex Data (FXCM): Connected to server. \| 2014-07-09 13:07:00 SC Forex Data (FXCM): Sending logon request message. \| 2014-07-09 13:07:00 SC Forex Data (FXCM) Server Info - Server Name: . Server Version: . Provider Name: . \| 2014-07-09 13:07:00 SC Forex Data (FXCM) - Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-07-09 13:07:00 SC Forex Data (FXCM) - Successfully connected. \| 2014-07-09 13:07:00 SC Forex Data (FXCM) - Starting real-time market data updates for: GER30. ID: 1 \| 2014-07-09 13:07:20 HD Request # 2 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 13:07:20 HD Request # 2 - Download start Date-Time: 2014-07-08 18:15:24.0 \| 2014-07-09 13:07:20 HD Request # 2 - Using server: ds4.sierracharts.com port 10149 \| 2014-07-09 13:07:20 SC Forex Data (FXCM) - Starting real-time market data updates for: EURUSD. ID: 2 \| 2014-07-09 13:07:20 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 13:07:20 Socket (2544) - Connected. \| 2014-07-09 13:07:20 HD Request # 2 - Sending historical data logon request message. \| 2014-07-09 13:07:20 Requesting market depth updates for: EURUSD if supported. \| 2014-07-09 13:07:20 Requesting market depth updates for: GER30 if supported. \| 2014-07-09 13:07:20 HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-07-08 18:15:24. Record interval: 0. Symbol: GER30 \| 2014-07-09 13:07:21 HD Request # 2 - Decompressing data. \| 2014-07-09 13:07:21 HD Request # 2 - Receiving Intraday data for GER30 starting at 2014-07-08 18:15:24 \| 2014-07-09 13:07:21 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-07-08 18:15:52 \| 2014-07-09 13:07:21 GER30 Daily #3: Reloading Historical Daily chart due to current quote data for new date received. \| 2014-07-09 13:07:21 Socket (2544) - Shutdown and closed. \| 2014-07-09 13:07:21 The network socket for historical data has been closed. \| 2014-07-09 13:07:21 HD Request # 2 - Received 5342 records from 2014-07-08 18:15:24 to 2014-07-09 13:07:15 (18.9 hours) and wrote 5341 records for GER30 \| 2014-07-09 13:07:21 Added 2 Time and Sales records to Intraday data file for GER30 after download. \| 2014-07-09 13:07:21 HD Request # 2 - Intraday download COMPLETE for GER30. Completion time: 1s \| 2014-07-09 13:07:21 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 13:07:21 HD Request # 3 - Downloading Historical Daily chart data for GER30. Starting date: 2014-07-07. Service: fxcm \| 2014-07-09 13:07:21 HD Request # 3 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 13:07:21 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 13:07:21 Historical data request is discarded because it is not for earlier data. \| 2014-07-09 13:07:21 Socket (1192) - Connected. \| 2014-07-09 13:07:22 HD Request # 3 - Sending historical data logon request message. \| 2014-07-09 13:07:22 HD Request # 3 - Requesting historical Daily data starting at 2014-07-07. \| 2014-07-09 13:07:22 HD Request # 3 - Decompressing data. \| 2014-07-09 13:07:22 HD Request # 3 - Receiving historical Daily data for GER30 starting at 2014-07-07 \| 2014-07-09 13:07:22 Writing historical Daily data for GER30 to the file GER30.dly \| 2014-07-09 13:07:22 Socket (1192) - Shutdown and closed. \| 2014-07-09 13:07:22 The network socket for historical data has been closed. \| 2014-07-09 13:07:22 HD Request # 3 - Received 3 records from 2014-07-07 00:00:00 to 2014-07-09 00:00:00 (3.0 days) and wrote 3 records for GER30 \| 2014-07-09 13:07:22 HD Request # 3 - Daily download COMPLETE for GER30. Completion time: 0s \| 2014-07-09 13:07:22 HD Request # 4 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 13:07:22 HD Request # 4 - Download start Date-Time: 2014-07-08 18:15:26.0 \| 2014-07-09 13:07:22 HD Request # 4 - Using server: ds5.sierracharts.com port 10149 \| 2014-07-09 13:07:22 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 13:07:22 Socket (2676) - Connected. \| 2014-07-09 13:07:22 HD Request # 4 - Sending historical data logon request message. \| 2014-07-09 13:07:22 HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-07-08 18:15:26. Record interval: 0. Symbol: EURUSD \| 2014-07-09 13:07:23 HD Request # 4 - Decompressing data. \| 2014-07-09 13:07:23 HD Request # 4 - Receiving Intraday data for EURUSD starting at 2014-07-08 18:15:28 \| 2014-07-09 13:07:23 HD Request # 4 - Timestamp of first Intraday data file record written: 2014-07-08 18:15:28 \| 2014-07-09 13:07:23 Socket (2676) - Shutdown and closed. \| 2014-07-09 13:07:24 The network socket for historical data has been closed. \| 2014-07-09 13:07:24 HD Request # 4 - Received 38781 records from 2014-07-08 18:15:28 to 2014-07-09 13:07:17 (18.9 hours) and wrote 38781 records for EURUSD \| 2014-07-09 13:07:24 Added 2 Time and Sales records to Intraday data file for EURUSD after download. \| 2014-07-09 13:07:24 HD Request # 4 - Intraday download COMPLETE for EURUSD. Completion time: 2s \| 2014-07-09 13:07:24 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 13:07:24 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:51:53. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:07:25 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:55:30. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:07:25 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:53:05. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:07:31 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:54:00. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:07:40 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:52:46. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:07:41 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:54:00. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:07:42 Socket (1892) - Closed. No error. \| 2014-07-09 13:08:07 Socket (1892) - Shutdown and closed. \| 2014-07-09 13:08:07 Connection to the external service has been lost. \| 2014-07-09 13:08:07 Socket (0) - Ignored Send call based on current state. \| 2014-07-09 13:08:08 SC Forex Data (FXCM): Disconnected from the server. \| 2014-07-09 13:08:08 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-07-09 13:08:08 SC Forex Data (FXCM): Connecting to the server ds4.sierracharts.com. Port 443 \| 2014-07-09 13:08:13 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 13:08:13 Socket (2656) - Connected. \| 2014-07-09 13:08:13 SC Forex Data (FXCM): Connected to server. \| 2014-07-09 13:08:13 SC Forex Data (FXCM): Sending logon request message. \| 2014-07-09 13:08:13 SC Forex Data (FXCM) Server Info - Server Name: . Server Version: . Provider Name: . \| 2014-07-09 13:08:13 SC Forex Data (FXCM) - Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-07-09 13:08:13 SC Forex Data (FXCM) - Successfully connected. \| 2014-07-09 13:08:13 SC Forex Data (FXCM) - Starting real-time market data updates for: GER30. ID: 1 \| 2014-07-09 13:08:13 HD Request # 5 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 13:08:13 HD Request # 5 - Download start Date-Time: 2014-07-09 13:07:20.0 \| 2014-07-09 13:08:13 HD Request # 5 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 13:08:13 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 13:08:13 SC Forex Data (FXCM) - Starting real-time market data updates for: EURUSD. ID: 2 \| 2014-07-09 13:08:13 Socket (2236) - Connected. \| 2014-07-09 13:08:13 HD Request # 5 - Sending historical data logon request message. \| 2014-07-09 13:08:13 HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:07:20. Record interval: 0. Symbol: GER30 \| 2014-07-09 13:08:13 HD Request # 5 - Decompressing data. \| 2014-07-09 13:08:13 HD Request # 5 - Receiving Intraday data for GER30 starting at 2014-07-09 13:07:32 \| 2014-07-09 13:08:13 HD Request # 5 - Timestamp of first Intraday data file record written: 2014-07-09 13:07:32 \| 2014-07-09 13:08:13 Socket (2236) - Shutdown and closed. \| 2014-07-09 13:08:13 The network socket for historical data has been closed. \| 2014-07-09 13:08:13 HD Request # 5 - Received 6 records from 2014-07-09 13:07:32 to 2014-07-09 13:08:07 (35.0 seconds) and wrote 6 records for GER30 \| 2014-07-09 13:08:13 HD Request # 5 - Intraday download COMPLETE for GER30. Completion time: 1s \| 2014-07-09 13:08:14 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 13:08:14 HD Request # 6 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 13:08:14 HD Request # 6 - Download start Date-Time: 2014-07-09 13:07:20.0 \| 2014-07-09 13:08:14 HD Request # 6 - Using server: ds5.sierracharts.com port 10149 \| 2014-07-09 13:08:14 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 13:08:14 Socket (2648) - Connected. \| 2014-07-09 13:08:14 HD Request # 6 - Sending historical data logon request message. \| 2014-07-09 13:08:14 HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:07:20. Record interval: 0. Symbol: EURUSD \| 2014-07-09 13:08:14 HD Request # 6 - Decompressing data. \| 2014-07-09 13:08:14 HD Request # 6 - Receiving Intraday data for EURUSD starting at 2014-07-09 13:07:21 \| 2014-07-09 13:08:14 HD Request # 6 - Timestamp of first Intraday data file record written: 2014-07-09 13:07:21 \| 2014-07-09 13:08:14 Socket (2648) - Shutdown and closed. \| 2014-07-09 13:08:14 The network socket for historical data has been closed. \| 2014-07-09 13:08:14 HD Request # 6 - Received 46 records from 2014-07-09 13:07:21 to 2014-07-09 13:08:07 (46.0 seconds) and wrote 46 records for EURUSD \| 2014-07-09 13:08:14 HD Request # 6 - Intraday download COMPLETE for EURUSD. Completion time: 0s \| 2014-07-09 13:08:14 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 13:08:14 Requesting market depth updates for: EURUSD if supported. \| 2014-07-09 13:08:18 Requesting market depth updates for: GER30 if supported. \| 2014-07-09 13:08:18 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:51:53. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:09:10 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:53:05. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:09:25 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:54:00. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:09:45 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht \| 2014-07-09 13:10:01 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht \| 2014-07-09 13:10:01 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht \| 2014-07-09 13:10:02 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:52:46. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:10:30 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:54:00. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:14:41 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:52:46. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:15:08 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:54:00. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:17:50 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:54:00. Next Bar Date Time: 2014-07-08 15:54:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 13:18:02 Real-time data for symbol EURUSD is currently unavailable. \| 2014-07-09 13:35:17 Real-time data for symbol GER30 is currently unavailable. \| 2014-07-09 13:35:17 Real-time data for symbol EURUSD has been restored. \| 2014-07-09 13:35:27 HD Request # 7 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 13:35:27 HD Request # 7 - Download start Date-Time: 2014-07-09 13:33:27.0 \| 2014-07-09 13:35:27 HD Request # 7 - Using server: ds4.sierracharts.com port 10149 \| 2014-07-09 13:35:27 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 13:35:27 Socket (2264) - Connected. \| 2014-07-09 13:35:27 HD Request # 7 - Sending historical data logon request message. \| 2014-07-09 13:35:27 HD Request # 7 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:33:27. Record interval: 0. Symbol: EURUSD \| 2014-07-09 13:35:27 HD Request # 7 - Decompressing data. \| 2014-07-09 13:35:27 HD Request # 7 - Receiving Intraday data for EURUSD starting at 2014-07-09 13:33:28 \| 2014-07-09 13:35:27 HD Request # 7 - Timestamp of first Intraday data file record written: 2014-07-09 13:33:28 \| 2014-07-09 13:35:27 Socket (2264) - Shutdown and closed. \| 2014-07-09 13:35:27 The network socket for historical data has been closed. \| 2014-07-09 13:35:27 HD Request # 7 - Received 54 records from 2014-07-09 13:33:28 to 2014-07-09 13:35:21 (113.0 seconds) and wrote 54 records for EURUSD \| 2014-07-09 13:35:27 HD Request # 7 - Intraday download COMPLETE for EURUSD. Completion time: 0s \| 2014-07-09 13:35:27 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 13:35:27 Real-time data for symbol GER30 has been restored. \| 2014-07-09 13:35:28 HD Request # 8 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 13:35:28 HD Request # 8 - Download start Date-Time: 2014-07-09 13:34:17.0 \| 2014-07-09 13:35:28 HD Request # 8 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 13:35:28 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 13:35:28 Socket (2844) - Connected. \| 2014-07-09 13:35:28 HD Request # 8 - Sending historical data logon request message. \| 2014-07-09 13:35:28 HD Request # 8 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:34:17. Record interval: 0. Symbol: GER30 \| 2014-07-09 13:35:28 HD Request # 8 - Decompressing data. \| 2014-07-09 13:35:28 HD Request # 8 - Receiving Intraday data for GER30 starting at 2014-07-09 13:34:31 \| 2014-07-09 13:35:28 HD Request # 8 - Timestamp of first Intraday data file record written: 2014-07-09 13:34:31 \| 2014-07-09 13:35:28 Socket (2844) - Shutdown and closed. \| 2014-07-09 13:35:28 The network socket for historical data has been closed. \| 2014-07-09 13:35:28 HD Request # 8 - Received 7 records from 2014-07-09 13:34:31 to 2014-07-09 13:35:18 (47.0 seconds) and wrote 7 records for GER30 \| 2014-07-09 13:35:28 HD Request # 8 - Intraday download COMPLETE for GER30. Completion time: 1s \| 2014-07-09 13:35:29 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 13:35:29 Real-time data for symbol EURUSD is currently unavailable. \| 2014-07-09 13:38:47 Real-time data for symbol GER30 is currently unavailable. \| 2014-07-09 13:38:47 Real-time data for symbol EURUSD has been restored. \| 2014-07-09 13:38:55 HD Request # 9 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 13:38:55 HD Request # 9 - Download start Date-Time: 2014-07-09 13:36:47.0 \| 2014-07-09 13:38:55 HD Request # 9 - Using server: ds5.sierracharts.com port 10149 \| 2014-07-09 13:38:55 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 13:38:55 Socket (2668) - Connected. \| 2014-07-09 13:38:55 HD Request # 9 - Sending historical data logon request message. \| 2014-07-09 13:38:55 HD Request # 9 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:36:47. Record interval: 0. Symbol: EURUSD \| 2014-07-09 13:38:55 HD Request # 9 - Decompressing data. \| 2014-07-09 13:38:55 HD Request # 9 - Receiving Intraday data for EURUSD starting at 2014-07-09 13:36:54 \| 2014-07-09 13:38:55 HD Request # 9 - Timestamp of first Intraday data file record written: 2014-07-09 13:36:54 \| 2014-07-09 13:38:55 Socket (2668) - Shutdown and closed. \| 2014-07-09 13:38:55 The network socket for historical data has been closed. \| 2014-07-09 13:38:55 HD Request # 9 - Received 77 records from 2014-07-09 13:36:54 to 2014-07-09 13:38:43 (109.0 seconds) and wrote 77 records for EURUSD \| 2014-07-09 13:38:55 HD Request # 9 - Intraday download COMPLETE for EURUSD. Completion time: 0s \| 2014-07-09 13:38:55 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 13:38:55 Real-time data for symbol GER30 has been restored. \| 2014-07-09 13:38:56 HD Request # 10 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 13:38:56 HD Request # 10 - Download start Date-Time: 2014-07-09 13:36:23.0 \| 2014-07-09 13:38:56 HD Request # 10 - Using server: ds4.sierracharts.com port 10149 \| 2014-07-09 13:38:56 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 13:38:56 Socket (2668) - Connected. \| 2014-07-09 13:38:56 HD Request # 10 - Sending historical data logon request message. \| 2014-07-09 13:38:56 HD Request # 10 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:36:23. Record interval: 0. Symbol: GER30 \| 2014-07-09 13:38:56 HD Request # 10 - Decompressing data. \| 2014-07-09 13:38:56 HD Request # 10 - Receiving Intraday data for GER30 starting at 2014-07-09 13:37:20 \| 2014-07-09 13:38:56 HD Request # 10 - Timestamp of first Intraday data file record written: 2014-07-09 13:37:20 \| 2014-07-09 13:38:56 Socket (2668) - Shutdown and closed. \| 2014-07-09 13:38:56 The network socket for historical data has been closed. \| 2014-07-09 13:38:56 HD Request # 10 - Received 11 records from 2014-07-09 13:37:20 to 2014-07-09 13:38:43 (83.0 seconds) and wrote 11 records for GER30 \| 2014-07-09 13:38:56 HD Request # 10 - Intraday download COMPLETE for GER30. Completion time: 0s \| 2014-07-09 13:38:56 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 13:38:56 Real-time data for symbol EURUSD is currently unavailable. \| 2014-07-09 13:42:36 Real-time data for symbol GER30 is currently unavailable. \| 2014-07-09 13:42:36 Real-time data for symbol EURUSD has been restored. \| 2014-07-09 13:42:44 HD Request # 11 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 13:42:44 HD Request # 11 - Download start Date-Time: 2014-07-09 13:40:31.0 \| 2014-07-09 13:42:44 HD Request # 11 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 13:42:44 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 13:42:44 Socket (1180) - Connected. \| 2014-07-09 13:42:44 HD Request # 11 - Sending historical data logon request message. \| 2014-07-09 13:42:44 HD Request # 11 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:40:31. Record interval: 0. Symbol: EURUSD \| 2014-07-09 13:42:44 HD Request # 11 - Decompressing data. \| 2014-07-09 13:42:44 HD Request # 11 - Receiving Intraday data for EURUSD starting at 2014-07-09 13:40:41 \| 2014-07-09 13:42:44 HD Request # 11 - Timestamp of first Intraday data file record written: 2014-07-09 13:40:41 \| 2014-07-09 13:42:44 Socket (1180) - Shutdown and closed. \| 2014-07-09 13:42:44 The network socket for historical data has been closed. \| 2014-07-09 13:42:44 HD Request # 11 - Received 111 records from 2014-07-09 13:40:41 to 2014-07-09 13:42:37 (116.0 seconds) and wrote 111 records for EURUSD \| 2014-07-09 13:42:44 HD Request # 11 - Intraday download COMPLETE for EURUSD. Completion time: 0s \| 2014-07-09 13:42:44 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 13:42:44 Real-time data for symbol GER30 has been restored. \| 2014-07-09 13:42:45 HD Request # 12 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 13:42:45 HD Request # 12 - Download start Date-Time: 2014-07-09 13:40:25.0 \| 2014-07-09 13:42:45 HD Request # 12 - Using server: ds5.sierracharts.com port 10149 \| 2014-07-09 13:42:45 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 13:42:45 Socket (2660) - Connected. \| 2014-07-09 13:42:45 HD Request # 12 - Sending historical data logon request message. \| 2014-07-09 13:42:45 HD Request # 12 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:40:25. Record interval: 0. Symbol: GER30 \| 2014-07-09 13:42:45 HD Request # 12 - Decompressing data. \| 2014-07-09 13:42:45 HD Request # 12 - Receiving Intraday data for GER30 starting at 2014-07-09 13:41:01 \| 2014-07-09 13:42:45 HD Request # 12 - Timestamp of first Intraday data file record written: 2014-07-09 13:41:01 \| 2014-07-09 13:42:45 Socket (2660) - Shutdown and closed. \| 2014-07-09 13:42:45 The network socket for historical data has been closed. \| 2014-07-09 13:42:45 HD Request # 12 - Received 4 records from 2014-07-09 13:41:01 to 2014-07-09 13:41:27 (26.0 seconds) and wrote 4 records for GER30 \| 2014-07-09 13:42:45 HD Request # 12 - Intraday download COMPLETE for GER30. Completion time: 0s \| 2014-07-09 13:42:45 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 13:42:45 Real-time data for symbol EURUSD is currently unavailable. \| 2014-07-09 13:57:00 Real-time data for symbol GER30 is currently unavailable. \| 2014-07-09 13:57:00 Real-time data for symbol EURUSD has been restored. \| 2014-07-09 13:57:07 HD Request # 13 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 13:57:07 HD Request # 13 - Download start Date-Time: 2014-07-09 13:54:15.0 \| 2014-07-09 13:57:07 HD Request # 13 - Using server: ds4.sierracharts.com port 10149 \| 2014-07-09 13:57:07 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 13:57:07 Socket (2264) - Connected. \| 2014-07-09 13:57:07 HD Request # 13 - Sending historical data logon request message. \| 2014-07-09 13:57:07 HD Request # 13 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:54:15. Record interval: 0. Symbol: EURUSD \| 2014-07-09 13:57:07 HD Request # 13 - Decompressing data. \| 2014-07-09 13:57:07 HD Request # 13 - Receiving Intraday data for EURUSD starting at 2014-07-09 13:54:20 \| 2014-07-09 13:57:07 HD Request # 13 - Timestamp of first Intraday data file record written: 2014-07-09 13:54:20 \| 2014-07-09 13:57:07 Socket (2264) - Shutdown and closed. \| 2014-07-09 13:57:07 The network socket for historical data has been closed. \| 2014-07-09 13:57:07 HD Request # 13 - Received 125 records from 2014-07-09 13:54:20 to 2014-07-09 13:57:02 (2.7 minutes) and wrote 125 records for EURUSD \| 2014-07-09 13:57:07 Added 2 Time and Sales records to Intraday data file for EURUSD after download. \| 2014-07-09 13:57:07 HD Request # 13 - Intraday download COMPLETE for EURUSD. Completion time: 1s \| 2014-07-09 13:57:08 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 13:57:08 Real-time data for symbol GER30 has been restored. \| 2014-07-09 13:57:08 HD Request # 14 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 13:57:08 HD Request # 14 - Download start Date-Time: 2014-07-09 13:53:48.0 \| 2014-07-09 13:57:08 HD Request # 14 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 13:57:08 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 13:57:08 Socket (2264) - Connected. \| 2014-07-09 13:57:08 HD Request # 14 - Sending historical data logon request message. \| 2014-07-09 13:57:08 HD Request # 14 - Requesting Intraday data. Start Date-Time: 2014-07-09 13:53:48. Record interval: 0. Symbol: GER30 \| 2014-07-09 13:57:09 HD Request # 14 - Decompressing data. \| 2014-07-09 13:57:09 HD Request # 14 - Receiving Intraday data for GER30 starting at 2014-07-09 13:54:00 \| 2014-07-09 13:57:09 HD Request # 14 - Timestamp of first Intraday data file record written: 2014-07-09 13:54:00 \| 2014-07-09 13:57:09 Socket (2264) - Shutdown and closed. \| 2014-07-09 13:57:09 The network socket for historical data has been closed. \| 2014-07-09 13:57:09 HD Request # 14 - Received 15 records from 2014-07-09 13:54:00 to 2014-07-09 13:56:43 (2.7 minutes) and wrote 15 records for GER30 \| 2014-07-09 13:57:09 HD Request # 14 - Intraday download COMPLETE for GER30. Completion time: 1s \| 2014-07-09 13:57:09 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 13:57:09 Real-time data for symbol EURUSD is currently unavailable. \| 2014-07-09 14:02:44 Real-time data for symbol GER30 is currently unavailable. \| 2014-07-09 14:02:44 Real-time data for symbol EURUSD has been restored. \| 2014-07-09 14:02:53 HD Request # 15 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 14:02:53 HD Request # 15 - Download start Date-Time: 2014-07-09 14:02:06.0 \| 2014-07-09 14:02:53 HD Request # 15 - Using server: ds5.sierracharts.com port 10149 \| 2014-07-09 14:02:53 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 14:02:53 Socket (2068) - Connected. \| 2014-07-09 14:02:54 HD Request # 15 - Sending historical data logon request message. \| 2014-07-09 14:02:54 HD Request # 15 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:02:06. Record interval: 0. Symbol: EURUSD \| 2014-07-09 14:02:54 HD Request # 15 - Decompressing data. \| 2014-07-09 14:02:54 HD Request # 15 - Receiving Intraday data for EURUSD starting at 2014-07-09 14:02:11 \| 2014-07-09 14:02:54 HD Request # 15 - Timestamp of first Intraday data file record written: 2014-07-09 14:02:11 \| 2014-07-09 14:02:54 Socket (2068) - Shutdown and closed. \| 2014-07-09 14:02:54 The network socket for historical data has been closed. \| 2014-07-09 14:02:54 HD Request # 15 - Received 49 records from 2014-07-09 14:02:11 to 2014-07-09 14:02:41 (30.0 seconds) and wrote 49 records for EURUSD \| 2014-07-09 14:02:54 HD Request # 15 - Intraday download COMPLETE for EURUSD. Completion time: 0s \| 2014-07-09 14:02:54 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 14:02:54 Real-time data for symbol GER30 has been restored. \| 2014-07-09 14:02:55 HD Request # 16 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 14:02:55 HD Request # 16 - Download start Date-Time: 2014-07-09 14:02:10.0 \| 2014-07-09 14:02:55 HD Request # 16 - Using server: ds4.sierracharts.com port 10149 \| 2014-07-09 14:02:55 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 14:02:55 Socket (2264) - Connected. \| 2014-07-09 14:02:55 HD Request # 16 - Sending historical data logon request message. \| 2014-07-09 14:02:55 HD Request # 16 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:02:10. Record interval: 0. Symbol: GER30 \| 2014-07-09 14:02:55 HD Request # 16 - Decompressing data. \| 2014-07-09 14:02:55 HD Request # 16 - Receiving Intraday data for GER30 starting at 2014-07-09 14:02:18 \| 2014-07-09 14:02:55 HD Request # 16 - Timestamp of first Intraday data file record written: 2014-07-09 14:02:18 \| 2014-07-09 14:02:55 Socket (2264) - Shutdown and closed. \| 2014-07-09 14:02:55 The network socket for historical data has been closed. \| 2014-07-09 14:02:55 HD Request # 16 - Received 15 records from 2014-07-09 14:02:18 to 2014-07-09 14:02:48 (30.0 seconds) and wrote 15 records for GER30 \| 2014-07-09 14:02:55 HD Request # 16 - Intraday download COMPLETE for GER30. Completion time: 0s \| 2014-07-09 14:02:55 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 14:02:55 Real-time data for symbol EURUSD is currently unavailable. \| 2014-07-09 14:11:31 Real-time data for symbol GER30 is currently unavailable. \| 2014-07-09 14:11:31 Real-time data for symbol EURUSD has been restored. \| 2014-07-09 14:11:39 HD Request # 17 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 14:11:39 HD Request # 17 - Download start Date-Time: 2014-07-09 14:10:03.0 \| 2014-07-09 14:11:39 HD Request # 17 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 14:11:39 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 14:11:39 Socket (2668) - Connected. \| 2014-07-09 14:11:39 HD Request # 17 - Sending historical data logon request message. \| 2014-07-09 14:11:39 HD Request # 17 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:10:03. Record interval: 0. Symbol: EURUSD \| 2014-07-09 14:11:39 HD Request # 17 - Decompressing data. \| 2014-07-09 14:11:40 HD Request # 17 - Receiving Intraday data for EURUSD starting at 2014-07-09 14:10:14 \| 2014-07-09 14:11:40 HD Request # 17 - Timestamp of first Intraday data file record written: 2014-07-09 14:10:14 \| 2014-07-09 14:11:40 Socket (2668) - Shutdown and closed. \| 2014-07-09 14:11:40 The network socket for historical data has been closed. \| 2014-07-09 14:11:40 Real-time data for symbol GER30 has been restored. \| 2014-07-09 14:11:40 HD Request # 17 - Received 93 records from 2014-07-09 14:10:14 to 2014-07-09 14:11:33 (79.0 seconds) and wrote 93 records for EURUSD \| 2014-07-09 14:11:40 HD Request # 17 - Intraday download COMPLETE for EURUSD. Completion time: 1s \| 2014-07-09 14:11:40 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 14:11:40 HD Request # 18 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 14:11:40 HD Request # 18 - Download start Date-Time: 2014-07-09 14:10:09.0 \| 2014-07-09 14:11:41 HD Request # 18 - Using server: ds5.sierracharts.com port 10149 \| 2014-07-09 14:11:41 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 14:11:41 Socket (1096) - Connected. \| 2014-07-09 14:11:41 HD Request # 18 - Sending historical data logon request message. \| 2014-07-09 14:11:41 HD Request # 18 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:10:09. Record interval: 0. Symbol: GER30 \| 2014-07-09 14:11:41 HD Request # 18 - Decompressing data. \| 2014-07-09 14:11:42 HD Request # 18 - Receiving Intraday data for GER30 starting at 2014-07-09 14:10:17 \| 2014-07-09 14:11:42 HD Request # 18 - Timestamp of first Intraday data file record written: 2014-07-09 14:10:17 \| 2014-07-09 14:11:42 Socket (1096) - Shutdown and closed. \| 2014-07-09 14:11:42 The network socket for historical data has been closed. \| 2014-07-09 14:11:42 HD Request # 18 - Received 26 records from 2014-07-09 14:10:17 to 2014-07-09 14:11:34 (77.0 seconds) and wrote 26 records for GER30 \| 2014-07-09 14:11:42 HD Request # 18 - Intraday download COMPLETE for GER30. Completion time: 3s \| 2014-07-09 14:11:43 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 14:11:43 Real-time data for symbol EURUSD is currently unavailable. \| 2014-07-09 14:16:52 Real-time data for symbol GER30 is currently unavailable. \| 2014-07-09 14:16:52 Real-time data for symbol EURUSD has been restored. \| 2014-07-09 14:17:03 HD Request # 19 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 14:17:03 HD Request # 19 - Download start Date-Time: 2014-07-09 14:13:37.0 \| 2014-07-09 14:17:03 HD Request # 19 - Using server: ds4.sierracharts.com port 10149 \| 2014-07-09 14:17:03 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 14:17:03 Socket (2644) - Connected. \| 2014-07-09 14:17:04 HD Request # 19 - Sending historical data logon request message. \| 2014-07-09 14:17:04 HD Request # 19 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:13:37. Record interval: 0. Symbol: EURUSD \| 2014-07-09 14:17:04 HD Request # 19 - Decompressing data. \| 2014-07-09 14:17:04 HD Request # 19 - Receiving Intraday data for EURUSD starting at 2014-07-09 14:13:38 \| 2014-07-09 14:17:04 HD Request # 19 - Timestamp of first Intraday data file record written: 2014-07-09 14:13:38 \| 2014-07-09 14:17:04 Socket (2644) - Shutdown and closed. \| 2014-07-09 14:17:04 The network socket for historical data has been closed. \| 2014-07-09 14:17:04 HD Request # 19 - Received 429 records from 2014-07-09 14:13:38 to 2014-07-09 14:16:58 (3.3 minutes) and wrote 429 records for EURUSD \| 2014-07-09 14:17:04 HD Request # 19 - Intraday download COMPLETE for EURUSD. Completion time: 0s \| 2014-07-09 14:17:04 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 14:17:04 Real-time data for symbol GER30 has been restored. \| 2014-07-09 14:17:04 HD Request # 20 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 14:17:05 HD Request # 20 - Download start Date-Time: 2014-07-09 14:15:22.0 \| 2014-07-09 14:17:06 HD Request # 20 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 14:17:06 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 14:17:06 Socket (2068) - Connected. \| 2014-07-09 14:17:06 HD Request # 20 - Sending historical data logon request message. \| 2014-07-09 14:17:06 HD Request # 20 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:15:22. Record interval: 0. Symbol: GER30 \| 2014-07-09 14:17:06 HD Request # 20 - Decompressing data. \| 2014-07-09 14:17:06 HD Request # 20 - Receiving Intraday data for GER30 starting at 2014-07-09 14:15:25 \| 2014-07-09 14:17:06 HD Request # 20 - Timestamp of first Intraday data file record written: 2014-07-09 14:15:25 \| 2014-07-09 14:17:06 Socket (2068) - Shutdown and closed. \| 2014-07-09 14:17:06 The network socket for historical data has been closed. \| 2014-07-09 14:17:06 HD Request # 20 - Received 17 records from 2014-07-09 14:15:25 to 2014-07-09 14:16:48 (83.0 seconds) and wrote 17 records for GER30 \| 2014-07-09 14:17:07 HD Request # 20 - Intraday download COMPLETE for GER30. Completion time: 3s \| 2014-07-09 14:17:08 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 14:17:08 SC Forex Data (FXCM) Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. \| 2014-07-09 14:19:21 SC Forex Data (FXCM) - Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-07-09 14:19:21 SC Forex Data (FXCM) - Logon error from server : The server is changing or disabling this data source. \| 2014-07-09 14:19:21 Connection to the external service has been lost. \| 2014-07-09 14:19:21 Socket (2656) - Closed. No error. \| 2014-07-09 14:19:21 Socket (2656) - Shutdown and closed. \| 2014-07-09 14:19:21 SC Forex Data (FXCM): Disconnected from the server. \| 2014-07-09 14:19:21 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-07-09 14:19:21 SC Forex Data (FXCM): Connecting to the server ds5.sierracharts.com. Port 443 \| 2014-07-09 14:19:26 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 14:19:26 Socket (2296) - Connected. \| 2014-07-09 14:19:26 SC Forex Data (FXCM): Connected to server. \| 2014-07-09 14:19:26 SC Forex Data (FXCM): Sending logon request message. \| 2014-07-09 14:19:26 SC Forex Data (FXCM) Server Info - Server Name: . Server Version: . Provider Name: . \| 2014-07-09 14:19:27 SC Forex Data (FXCM) - Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-07-09 14:19:27 SC Forex Data (FXCM) - Successfully connected. \| 2014-07-09 14:19:27 SC Forex Data (FXCM) - Starting real-time market data updates for: GER30. ID: 1 \| 2014-07-09 14:19:27 HD Request # 21 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 14:19:27 HD Request # 21 - Download start Date-Time: 2014-07-09 14:19:15.0 \| 2014-07-09 14:19:27 HD Request # 21 - Using server: ds4.sierracharts.com port 10149 \| 2014-07-09 14:19:27 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 14:19:27 Socket (2644) - Connected. \| 2014-07-09 14:19:27 HD Request # 21 - Sending historical data logon request message. \| 2014-07-09 14:19:27 HD Request # 21 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:19:15. Record interval: 0. Symbol: GER30 \| 2014-07-09 14:19:27 Socket (2644) - Shutdown and closed. \| 2014-07-09 14:19:27 The network socket for historical data has been closed. \| 2014-07-09 14:19:27 SC Forex Data (FXCM) - Starting real-time market data updates for: EURUSD. ID: 2 \| 2014-07-09 14:19:28 HD Request # 21 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GER30 \| 2014-07-09 14:19:28 HD Request # 21 - Intraday download COMPLETE for GER30. Completion time: 1s \| 2014-07-09 14:19:28 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 14:19:28 HD Request # 22 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 14:19:28 HD Request # 22 - Download start Date-Time: 2014-07-09 14:19:20.0 \| 2014-07-09 14:19:29 HD Request # 22 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 14:19:29 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 14:19:29 Socket (2668) - Connected. \| 2014-07-09 14:19:29 HD Request # 22 - Sending historical data logon request message. \| 2014-07-09 14:19:29 HD Request # 22 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:19:20. Record interval: 0. Symbol: EURUSD \| 2014-07-09 14:19:29 Socket (2668) - Shutdown and closed. \| 2014-07-09 14:19:30 The network socket for historical data has been closed. \| 2014-07-09 14:19:30 HD Request # 22 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURUSD \| 2014-07-09 14:19:30 HD Request # 22 - Intraday download COMPLETE for EURUSD. Completion time: 3s \| 2014-07-09 14:19:31 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 14:19:31 Requesting market depth updates for: EURUSD if supported. \| 2014-07-09 14:19:33 Requesting market depth updates for: GER30 if supported. \| 2014-07-09 14:19:33 File >> Disconnect selected. \| 2014-07-09 14:55:55 Socket (2296) - Shutdown and closed. \| 2014-07-09 14:55:55 SC Forex Data (FXCM): Disconnected from the server. \| 2014-07-09 14:55:55 SC Forex Data (FXCM): Connecting to the server ds5.sierracharts.com. Port 443 \| 2014-07-09 14:56:06 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 14:56:06 Socket (2252) - Connected. \| 2014-07-09 14:56:06 SC Forex Data (FXCM): Connected to server. \| 2014-07-09 14:56:06 SC Forex Data (FXCM): Sending logon request message. \| 2014-07-09 14:56:06 SC Forex Data (FXCM) Server Info - Server Name: . Server Version: . Provider Name: . \| 2014-07-09 14:56:07 SC Forex Data (FXCM) - Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-07-09 14:56:07 SC Forex Data (FXCM) - Successfully connected. \| 2014-07-09 14:56:07 SC Forex Data (FXCM) - Starting real-time market data updates for: GER30. ID: 1 \| 2014-07-09 14:56:07 HD Request # 23 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 14:56:07 HD Request # 23 - Download start Date-Time: 2014-07-09 14:19:34.0 \| 2014-07-09 14:56:07 HD Request # 23 - Using server: ds4.sierracharts.com port 10149 \| 2014-07-09 14:56:07 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 14:56:07 SC Forex Data (FXCM) - Starting real-time market data updates for: EURUSD. ID: 2 \| 2014-07-09 14:56:07 Socket (2516) - Connected. \| 2014-07-09 14:56:07 HD Request # 23 - Sending historical data logon request message. \| 2014-07-09 14:56:07 HD Request # 23 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:19:34. Record interval: 0. Symbol: GER30 \| 2014-07-09 14:56:07 HD Request # 23 - Decompressing data. \| 2014-07-09 14:56:07 HD Request # 23 - Receiving Intraday data for GER30 starting at 2014-07-09 14:19:35 \| 2014-07-09 14:56:07 HD Request # 23 - Timestamp of first Intraday data file record written: 2014-07-09 14:19:35 \| 2014-07-09 14:56:07 Socket (2516) - Shutdown and closed. \| 2014-07-09 14:56:07 The network socket for historical data has been closed. \| 2014-07-09 14:56:07 HD Request # 23 - Received 299 records from 2014-07-09 14:19:35 to 2014-07-09 14:53:04 (33.5 minutes) and wrote 299 records for GER30 \| 2014-07-09 14:56:07 HD Request # 23 - Intraday download COMPLETE for GER30. Completion time: 0s \| 2014-07-09 14:56:07 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 14:56:07 HD Request # 24 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 14:56:08 HD Request # 24 - Download start Date-Time: 2014-07-09 14:19:34.0 \| 2014-07-09 14:56:08 HD Request # 24 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 14:56:08 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 14:56:08 Socket (2516) - Connected. \| 2014-07-09 14:56:08 HD Request # 24 - Sending historical data logon request message. \| 2014-07-09 14:56:08 HD Request # 24 - Requesting Intraday data. Start Date-Time: 2014-07-09 14:19:34. Record interval: 0. Symbol: EURUSD \| 2014-07-09 14:56:08 HD Request # 24 - Decompressing data. \| 2014-07-09 14:56:08 HD Request # 24 - Receiving Intraday data for EURUSD starting at 2014-07-09 14:19:34 \| 2014-07-09 14:56:08 HD Request # 24 - Timestamp of first Intraday data file record written: 2014-07-09 14:19:38 \| 2014-07-09 14:56:08 Socket (2516) - Shutdown and closed. \| 2014-07-09 14:56:08 The network socket for historical data has been closed. \| 2014-07-09 14:56:08 HD Request # 24 - Received 2107 records from 2014-07-09 14:19:34 to 2014-07-09 14:55:57 (36.4 minutes) and wrote 2105 records for EURUSD \| 2014-07-09 14:56:08 HD Request # 24 - Intraday download COMPLETE for EURUSD. Completion time: 0s \| 2014-07-09 14:56:08 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 14:56:08 Requesting market depth updates for: EURUSD if supported. \| 2014-07-09 14:56:12 Requesting market depth updates for: GER30 if supported. \| 2014-07-09 14:56:12 Unsubscribed from market depth data for GER30 \| 2014-07-09 15:02:57 Unsubscribed from market depth data for EURUSD \| 2014-07-09 15:02:57 Requesting market depth updates for: EURUSD if supported. \| 2014-07-09 15:03:12 Requesting market depth updates for: GER30 if supported. \| 2014-07-09 15:03:12 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:55:30. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 15:03:15 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:54:00. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 15:03:15 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:53:05. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 15:03:16 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:54:00. Next Bar Date Time: 2014-07-08 15:54:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 15:03:17 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-07-08 16:52:46. Next Bar Date Time: 2014-07-08 15:56:00. Filename: C:\SierraChart\Data\GER30.scid \| 2014-07-09 15:03:22 Current selected Data/Trading service: SC Forex Data (FXCM) \| 2014-07-09 15:06:57 File >> Disconnect selected. \| 2014-07-09 15:07:07 Socket (2252) - Shutdown and closed. \| 2014-07-09 15:07:07 SC Forex Data (FXCM): Disconnected from the server. \| 2014-07-09 15:07:07 SC Forex Data (FXCM): Connecting to the server ds5.sierracharts.com. Port 443 \| 2014-07-09 15:07:19 Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-07-09 15:07:19 Socket (2068) - Connected. \| 2014-07-09 15:07:19 SC Forex Data (FXCM): Connected to server. \| 2014-07-09 15:07:19 SC Forex Data (FXCM): Sending logon request message. \| 2014-07-09 15:07:19 SC Forex Data (FXCM) Server Info - Server Name: . Server Version: . Provider Name: . \| 2014-07-09 15:07:19 SC Forex Data (FXCM) - Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-07-09 15:07:19 SC Forex Data (FXCM) - Successfully connected. \| 2014-07-09 15:07:19 SC Forex Data (FXCM) - Starting real-time market data updates for: GER30. ID: 1 \| 2014-07-09 15:07:19 HD Request # 25 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm \| 2014-07-09 15:07:20 HD Request # 25 - Download start Date-Time: 2014-07-09 15:03:12.0 \| 2014-07-09 15:07:20 HD Request # 25 - Using server: ds4.sierracharts.com port 10149 \| 2014-07-09 15:07:20 Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2014-07-09 15:07:20 SC Forex Data (FXCM) - Starting real-time market data updates for: EURUSD. ID: 2 \| 2014-07-09 15:07:20 Socket (2932) - Connected. \| 2014-07-09 15:07:20 HD Request # 25 - Sending historical data logon request message. \| 2014-07-09 15:07:20 HD Request # 25 - Requesting Intraday data. Start Date-Time: 2014-07-09 15:03:12. Record interval: 0. Symbol: GER30 \| 2014-07-09 15:07:20 HD Request # 25 - Decompressing data. \| 2014-07-09 15:07:20 HD Request # 25 - Receiving Intraday data for GER30 starting at 2014-07-09 15:03:16 \| 2014-07-09 15:07:20 HD Request # 25 - Timestamp of first Intraday data file record written: 2014-07-09 15:03:16 \| 2014-07-09 15:07:20 Socket (2932) - Shutdown and closed. \| 2014-07-09 15:07:20 The network socket for historical data has been closed. \| 2014-07-09 15:07:20 HD Request # 25 - Received 26 records from 2014-07-09 15:03:16 to 2014-07-09 15:07:13 (4.0 minutes) and wrote 26 records for GER30 \| 2014-07-09 15:07:20 HD Request # 25 - Intraday download COMPLETE for GER30. Completion time: 0s \| 2014-07-09 15:07:20 Real-time Intraday chart data file updates started for GER30 \| 2014-07-09 15:07:20 HD Request # 26 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2014-07-09 15:07:20 HD Request # 26 - Download start Date-Time: 2014-07-09 15:03:12.0 \| 2014-07-09 15:07:20 HD Request # 26 - Using server: ds3.sierracharts.com port 10149 \| 2014-07-09 15:07:20 Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-07-09 15:07:20 Socket (2544) - Connected. \| 2014-07-09 15:07:20 HD Request # 26 - Sending historical data logon request message. \| 2014-07-09 15:07:20 HD Request # 26 - Requesting Intraday data. Start Date-Time: 2014-07-09 15:03:12. Record interval: 0. Symbol: EURUSD \| 2014-07-09 15:07:20 HD Request # 26 - Decompressing data. \| 2014-07-09 15:07:21 HD Request # 26 - Receiving Intraday data for EURUSD starting at 2014-07-09 15:03:13 \| 2014-07-09 15:07:21 HD Request # 26 - Timestamp of first Intraday data file record written: 2014-07-09 15:03:13 \| 2014-07-09 15:07:21 Socket (2544) - Shutdown and closed. \| 2014-07-09 15:07:21 The network socket for historical data has been closed. \| 2014-07-09 15:07:21 HD Request # 26 - Received 276 records from 2014-07-09 15:03:13 to 2014-07-09 15:07:16 (4.1 minutes) and wrote 276 records for EURUSD \| 2014-07-09 15:07:21 HD Request # 26 - Intraday download COMPLETE for EURUSD. Completion time: 0s \| 2014-07-09 15:07:21 Real-time Intraday chart data file updates started for EURUSD \| 2014-07-09 15:07:21 Requesting market depth updates for: EURUSD if supported. \| 2014-07-09 15:07:24 Requesting market depth updates for: GER30 if supported. \| 2014-07-09 15:07:24

[2014-07-09 16:06:55] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What symbol are you having a problem with? All of them? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-07-09 16:38:55] #3 [Go To First Post]
User58876 - Posts: 7
Yes, all of them, but I only follow Dax (GER30) and eur/usd. I closed the chartbook and then I closed the platform. Then I reopened it and for the rest of the afternoon it worked. Yesterday to, but it is not practical to do this a couple of times a day !

[2014-07-09 17:15:01] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There was a problem earlier today with the FXCM data feed but it should be fine now. Next time you have an issue with the FXCM data feed you only need to select File >> Disconnect and File >>Connect to Data Feed to switch to a different server of ours. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-07-10 09:57:01] #5 [Go To First Post]
User58876 - Posts: 7
Sorry, but it is not solved yet, at 11:32 (9:32 GMT) I got a price on the DAX 150 point higher then what it is !! It shows up and down and up again 9819 but price is now 9668 and there not such big moves at all. It stopped now completely. I did disconnect and connect again several times but there is no price activity. So, same as monday, tuesday, and wednesday

[2014-07-10 10:11:35] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is not making sense. The data feed for the GER30 symbol is working properly on all of our servers and there are no data errors. Here is the chart: http://www.sierrachart.com/image.php?l=1404986712437.png Post an image of your chart, by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-07-10 10:24:11] #7 [Go To First Post]
User58876 - Posts: 7
Well here is my chart (2m) http://www.sierrachart.com/image.php?l=1404987615174.png and it still does not work dax and eur/usd !

[2014-07-10 10:40:14] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart by selecting Help >> Download Current Version. Here are the complete instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate After the update go to any chart with data errors and select Edit >> Delete All Data and Download. Most likely there is a problem with the handling of the data in the version you are running . This relates to the new support of historical bid and ask prices. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-07-12 22:08:48] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In response to post #7, in regards to this image: http://www.sierrachart.com/image.php?l=1404987615174.png The reason for this problem was discovered on Friday 2014-07-11 and was resolved. You will not have this problem again. If there is any data with errors in the chart, then re-download the data with Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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