Support Board
Date/Time: Wed, 27 Nov 2024 15:40:37 +0000
SC download intraday data very slow since version 2524
View Count: 318
| [2023-07-25 09:36:41] |
| User665858 - Posts: 3 |
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Dear Support, SC download runs very slow using Denali Data Feed starting from version 2524. I tried identical configs also with earlier (2490.2500,2510,2520,2523) and later version (2524,2525,2526) Simple Chartbook with e.g. F.US.M2Kxxx and intraday 300 days takes on earlier versions aprx. 8 minutes to complete Since 2524 it runs extremely slow and takes several hours to complete. AMPFutures CQG with Denali Data Srv.Setting: Intraday storage: 1 Tick Chart: Intraday 1m (300 days) Chart: Symbol cont. contract: Volume based rollover, back adjusted Let me know if you have a cause / fix for that and if I can provide more information to help you fix that issue. Thanks a lot BR // Jens |
 Chartbook1.Cht - Attached On 2023-07-25 09:31:54 UTC - Size: 3.04 KB - 154 views Attachment Deleted. |
| [2023-07-25 11:22:25] |
| Sierra_Chart Engineering - Posts: 17195 |
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We know this is the case when using Wine and we are working on a solution to this. We should have this ready this afternoon.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-25 11:22:55
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| [2023-07-27 18:24:10] |
| VLiviu - Posts: 223 |
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@SC I saw you published a resolution but SC is still slow, very, waiting for the charts 1h already....
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| [2023-07-27 18:53:11] |
| Sierra_Chart Engineering - Posts: 17195 |
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As long as you followed the instructions, and you are using a single receive buffer, we cannot do any better.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-27 18:53:19
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| [2023-07-27 19:21:17] |
| VLiviu - Posts: 223 |
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Interesting is that I had moments with full speed than it dropped fast. Anyways, thanks |
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