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Date/Time: Wed, 27 Nov 2024 16:43:40 +0000



Sierra Chart graphics not updating when the screen is off whilst other applications do update.

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[2023-07-21 17:22:27]
virtualcointrading - Posts: 39
Hello,

A bit of context first, I use Sierra Chart for trading which I stream via OBS display capture, the stream is running almost 23/5, as you can imagine sometimes I'm not active on the computer and during that time I use Display Power Off Utility to trigger Windows turning my displays off, this has the advantage of being instantaneous and most importantly not modifying the placement of my opened windows when I get back on the computer, and that's really important to me.


The issue I'm facing is during the time my screen is of Sierra Chart doesn't update its graphics (DOM, Tape & Charts), is there a way to force the update of the graphics regardless of any power management considerations?

Monitoring my stream when I'm AFK I noticed that it's just Sierra Chart graphics that doesn't update, I have other sources in OBS updating without issues.

Regards,
[2023-07-22 21:47:11]
Sierra_Chart Engineering - Posts: 17195
is there a way to force the update of the graphics regardless of any power management considerations?
No. If a window is not indicated to be visible by the OS it will not waste processing time to draw itself.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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