Support Board
Date/Time: Wed, 27 Nov 2024 17:48:27 +0000
position closed by itself
View Count: 221
| [2023-07-17 15:00:21] |
| User640505 - Posts: 3 |
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Hello I have had a problem for many months now which is that for some unknown reason positions are sometimes closed by the platform, mostly in my sim account so I didn't pay much attention to it, but recently such a situation occurred in my real account so I decided that it is unacceptable. I don't have any keyboard shortcuts enabled or anything like that, the position just sometimes closes without any reason. |
| [2023-07-17 19:21:00] |
| Sierra_Chart Engineering - Posts: 17195 |
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for some unknown reason positions are sometimes closed by the platform, You need to determine the origin of that order. Refer to:Trade Activity Log Analysis: Determining the Origin of a New/Modified Order Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-17 19:21:35
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