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Date/Time: Wed, 27 Nov 2024 17:46:45 +0000



Not connecting at all

View Count: 225

[2023-07-17 14:32:24]
User395037 - Posts: 2
Hi I am trying to connect on Sierra and it just repeatedly fails!

I will click the 'send for analysis' button, so could you please have a look and see what is wrong and what is happening?

Thank you
[2023-07-17 14:32:53]
Sierra_Chart Engineering - Posts: 17195
Do you still need help with this? We see many errors like this:
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2023-07-16 13:04:56.130 *

This is a connectivity problem to Rithmic. We cannot help with that.

Refer to:
Data/Trading Service Connection and Symbol Issues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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