Support Board
Date/Time: Wed, 27 Nov 2024 15:30:18 +0000
Weird Left side scale
View Count: 483
| [2023-07-14 21:44:29] |
| User499894 - Posts: 45 |
|
Hi, one of my charts has a left side scale (enabled from Chart Settings[Scale]) but since few days it is very thin, almost non existing...I can see only a tiny fraction of the values and labels in it. How can I restore it the way it used to be?
|
| [2023-07-14 21:49:05] |
| C. Notes - Posts: 129 |
|
I second that there are graphics issues going on. Already posted about this.
|
| [2023-07-14 22:27:43] |
| C. Notes - Posts: 129 |
|
https://www.sierrachart.com/image.php?Image=1689373460320.png Here is a picture of the problem I am having. I notice this when the chart is in the main window - I will drag the timeline and the sell column will jump back and forth in width - and as you can see then it stays that way real wide. I do not have it set that way - it happens during navigation. |
| [2023-07-15 09:28:00] |
| Sierra_Chart Engineering - Posts: 17195 |
|
Provide us that chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-17 10:45:40] |
| User499894 - Posts: 45 |
|
Here is the chartbook.
|
 SINGLE_CHART_FOR_SUPPORT.Cht - Attached On 2023-07-17 10:44:37 UTC - Size: 3.93 KB - 107 views Attachment Deleted. |
| [2023-07-26 21:25:20] |
| User499894 - Posts: 45 |
|
Have you found a solution?
|
| [2023-07-27 21:18:46] |
| John - SC Support - Posts: 36315 |
|
We do not know how the chart got into the state that it is that is causing this to occur. The only thing we can suggest is to not use this chart and start a new one. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-28 02:26:19] |
| Sierra_Chart Engineering - Posts: 17195 |
|
We are checking this now to see what the problem is and how to resolve it from our side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-28 02:32:32] |
| Sierra_Chart Engineering - Posts: 17195 |
|
For the Current Price Line study, set this option to be enabled in the Scale Settings: Chart Scale and Scale Adjusting: Use In Left Side Scale For some reason the main price graph is set to be hidden. Even though it cannot be hidden. How you were able to get that state for it we do not know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-28 02:42:54
|
| [2023-07-28 15:14:25] |
| User499894 - Posts: 45 |
|
Thanks, the Price Line trick solved the problem.
|
To post a message in this thread, you need to log in with your Sierra Chart account: