Support Board
Date/Time: Wed, 27 Nov 2024 19:43:15 +0000
Not receiving denali live data
View Count: 263
| [2023-07-06 20:22:54] |
| User825281 - Posts: 14 |
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Hey there, I just opened up an account in edgeclear today in order to enable the denali live data feed. I have completed all the CME forms and they all have been APPROVED, then I purchased denali data feed and followed the step of the "once a month connection" but for some reason I stil don't get the live data feed and the "[M]" in the top of the screen/chart. would love to be assisted with it and see if I missed a certain step. thanks a lot |
| [2023-07-06 20:35:11] |
| John - SC Support - Posts: 36344 |
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What order routing service are you setup to use with Edge Clear?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-06 20:37:02] |
| User825281 - Posts: 14 |
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Ironbeam
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| [2023-07-06 20:37:59] |
| User825281 - Posts: 14 |
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I guess you meant the service in sierra - thats Teton CME routing
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| [2023-07-06 20:55:49] |
| John - SC Support - Posts: 36344 |
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Yes, we were looking for the Teton Order Routing (or someone else). In this case, make sure you have gone through the Setup Instructions for your side of the Teton Order Routing Service starting at Step #6 at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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