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Date/Time: Wed, 27 Nov 2024 20:51:01 +0000



Added three additional studies to my account and now can access chartbook

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[2023-07-06 11:12:58]
User686412 - Posts: 6
Added additional studies to account SST Free Bundle (sst_FreeBundle.dll v2500);TWFX_FREE (TWFX_FREE dll v2484, TWFX_FREESWS.dll v2484, TWFX_FREE_ZZS.dll v2347)

Can not access application correctly after uploading the above an restarting application.

Install three of the studies onto a XAUUSD Chart there was a difference in the price levels between different charts within the same chart book for the same instrument.

Tried to remove the studies that I added ut the application behaviour did not return to it's normal operation.

I have already tried to upload backup file; but this did not resolve the issue.

Please advise how I can resolve this issue.

Thanks in advance
[2023-07-06 14:01:29]
John - SC Support - Posts: 36344
This is not clear for us.

First thing is to run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode

If there is any issue with the chart not being up to date, refer to:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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