Support Board
Date/Time: Wed, 27 Nov 2024 20:50:26 +0000
unjustified
View Count: 375
| [2023-06-30 20:14:13] |
| DCSaba - Posts: 110 |
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I have been using the Trading Emulator and althou it first only showed some smaller issues (Queue-Position or Unfilled-Limit-Order anomoly) the most troublesome issue turned out to be in the past 2 weeks (since exactly Rollover, if this may give a clue): Whenever trying to input a new Order to exit or even just close out the whole Position: I get "No Position Limit Set for Symbol" error (in the Trade Service Log). I am using my 2nd Instance for Simulation and have already tried setting this "Position Limit" on both the Global Symbol Setting and the DOM Chart's Symbol Setting itself, where the anomoly occurs, but all of this to no avail. For 2 weeks I have thought that the problem could resolve itself if the Position comes back from "under water", but today I saw that this fact did not help either. So I'm left without a Clue and with the only possibility to simply set up a new Simulation Account, that would work up until the next tme this happens of course. ;) Could you please help. |
| [2023-07-03 10:53:48] |
| Sierra_Chart Engineering - Posts: 17198 |
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Whenever trying to input a new Order to exit or even just close out the whole Position: I get "No Position Limit Set for Symbol" error (in the Trade Service Log). This really makes no sense at all to be occurring for simulated trading. We do not understand how you are encountering that.Show us the exact rejection message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-03 13:55:26] |
| DCSaba - Posts: 110 |
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Here is the Entire Trade Serviced Log after Startup: TradeActivity files query time: 0.388025 seconds. Entries: 0. Current queries: 2 | 2023-07-03 09:52:21.224 TradeActivity files query time: 0.011130 seconds. Entries: 76. Current queries: 1 | 2023-07-03 09:52:21.235 Trading Evaluator | Requesting trade accounts from server. | 2023-07-03 09:52:26.639 TradeActivity files query time: 0.001400 seconds. Entries: 0. Current queries: 1 | 2023-07-03 09:52:26.641 Trading Evaluator | Performing query for most recent order fills Date-Time for Trade Account: DCS-2306. | 2023-07-03 09:52:26.773 Trading Evaluator | Performing query for most recent account balances Date-Time for Trade Account: DCS-2306. | 2023-07-03 09:52:26.773 Trading Evaluator | Received 1 accounts from service. | 2023-07-03 09:52:26.773 TradeActivity files query time: 0.016600 seconds. Entries: 0. Current queries: 2 | 2023-07-03 09:52:26.789 Trading Evaluator | Requesting historical order fills for account DCS-2306. Start Date-Time UTC: 2023-06-16 17:29:20 | 2023-07-03 09:52:26.789 TradeActivity files query time: 0.000936 seconds. Entries: 0. Current queries: 1 | 2023-07-03 09:52:26.790 Trading Evaluator | Requesting historical account balances for account DCS-2306. Start date-time UTC: 2023-06-30 13:31:01 | 2023-07-03 09:52:26.790 Trading Evaluator | Requesting Trade Positions data. | 2023-07-03 09:52:26.903 Trading Evaluator | Received 1 order fills for account: DCS-2306. Inserting the ones that do not exist. | 2023-07-03 09:52:26.931 RemoveDuplicateFillActivity | TradeAccount: DCS-2306. DatesOfRecordsToInsert: 2023-06-16, . MostRecentFileNameSearched: TradeActivityLog_2023-06-16_UTC.DCS-2306.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 | 2023-07-03 09:52:26.935 TradeActivity files query time: 0.004633 seconds. Entries: 0. Current queries: 1 | 2023-07-03 09:52:26.935 Trading Evaluator | Received 0 historical account balance updates for account: DCS-2306. Inserting. | 2023-07-03 09:52:26.936 Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2023-07-03 09:52:30.421 Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 2 | 2023-07-03 09:52:30.421 Trading Evaluator | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2023-07-03 09:52:31.485 Trading Evaluator | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2023-07-03 09:52:31.485 TradeActivity files query time: 0.004399 seconds. Entries: 0. Current queries: 1 | 2023-07-03 09:52:37.338 TradeActivity files query time: 0.000254 seconds. Entries: 0. Current queries: 1 | 2023-07-03 09:52:44.401 Trading Evaluator (Order reject). Info: Trade Order Error - No position limit set for symbol. Text: Tag: 1SimpleBracket.twconfig. Internal Order ID: 61229. Service Order ID: 6218816. Symbol: ESU23. Account: DCS-2306 | 2023-07-03 09:52:51.726 * Trading Evaluator (Order reject). Info: Trade Order Error - No position limit set for symbol. Text: Parent order. Tag: 1SimpleBracket.twconfig. Internal Order ID: 61230. Service Order ID: 6218857. Symbol: ESU23. Account: DCS-2306 | 2023-07-03 09:53:36.276 * Trading Evaluator (Order reject). Info: Trade Order Error - No position limit set for symbol. Text: Tag: 1SimpleBracket.twconfig. Internal Order ID: 61233. Service Order ID: 6218860. Symbol: ESU23. Account: DCS-2306 | 2023-07-03 09:53:58.654 * |
| [2023-07-03 22:03:27] |
| Sierra_Chart Engineering - Posts: 17198 |
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We see what you have done, you have disabled the requirement for a margin requirement to submit orders. This is not the default. Therefore, the Position Limit is now mandatory. You need to set a position limit for the symbol through the Symbols/Products Limits tab when editing your Trading Evaluator account: Trade Account and Risk Management: Symbol/Product Limits Instructions to Edit an account: Trade Account and Risk Management: Edit Trade Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-03 22:20:04] |
| DCSaba - Posts: 110 |
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I've been in those Settings, but setting this Postiom Limit does NOT help. I wrote: " already tried setting this "Position Limit" on both the Global Symbol Setting and the DOM Chart's Symbol Setting itself, where the anomoly occurs, but all of this to no avail. " Oh and the Margin Requirement disabling was just another idea I had to solve the ALREADY EXISTING issue. I can of course just set up a new account, but what's the guarantee that the anomoly won't just happen again. |
| [2023-07-03 23:13:19] |
| Sierra_Chart Engineering - Posts: 17198 |
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There is no anomaly here. There is absolutely no malfunctioning here whatsoever. That is completely and totally impossible with 100% certainty There is definite and stable and correct behavior based upon the settings. These are not the settings we are referring to at all: " already tried setting this "Position Limit" on both the Global Symbol Setting and the DOM Chart's Symbol Setting itself, where the anomoly occurs, but all of this to no avail. For what we are referring to, once again read, post #4. You have disregarded that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-03 23:14:11
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