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Date/Time: Wed, 27 Nov 2024 21:28:44 +0000

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Order Allocation with 17 charts and 3 APEX accounts makes Sierra crash

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[2023-06-27 10:37:08] #1 [Go To First Post]
User395685 - Posts: 33
Hi, I have 3 Apex accounts. I am trying to set up the order allocation to copy trades between accounts. I have a chartbook with 17 charts (17 different markets). It worked with the first chart (trades are copied between accounts), but as soon as I try to set up a second chart, Sierra crashes, within the order allocation window or shortly after I click OK. I tried about 10 times, same result each time. I am using version 2514. Thanks for your help. Date Time Of Last Edit: 2023-06-27 10:37:38

[2023-06-27 11:08:03] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17198
Are you running Sierra Chart on Wine? We have heard of this problem when using Wine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-06-27 11:47:00] #3 [Go To First Post]
User395685 - Posts: 33
I am running it on Windows 7 64 bits. Date Time Of Last Edit: 2023-06-27 12:02:51

[2023-06-27 12:55:24] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 17198
We are checking on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-06-27 14:22:42] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 17198
We found the problem. We will have this resolved in the next release coming out this evening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-06-27 15:30:53] #6 [Go To First Post]
User395685 - Posts: 33
Ok, I will check tomorrow if this works.

[2023-06-29 08:46:44] #7 [Go To First Post]
User395685 - Posts: 33
It seems to work with no crash now. Thanks.

[2023-06-29 10:06:20] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 17198
Yes definitely this is resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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