Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 21:29:11 +0000



CHN50 Stopped Updating on Quoteboard

View Count: 302

[2023-06-27 10:31:12]
user_xyz - Posts: 416
It's been a few weeks now but CHN50 will not display on quoteboard. Zeros across the board on last, daily change etc.
I can pull up a chart and see data but that symbol isn't updating anymore.
I have removed, re-added, added other symbols in its place so appears to just be CHN50.
[2023-06-27 11:37:54]
Sierra_Chart Engineering - Posts: 17198
Thank you. We will remove the symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-06-27 11:59:31]
user_xyz - Posts: 416
Don't remove it please, looking for a fix... something just recently happened. It's part of the FXCM data for China A50 futures contract. I use all the FXCM data to track global indexes CHN50, GER30, UK100 etc.

All the other symbols from this feed work fine.
https://www.fxcm.com/markets/help/indices-chn50/
Date Time Of Last Edit: 2023-06-27 12:03:26
[2023-06-28 08:58:53]
Sierra_Chart Engineering - Posts: 17198
FXCM is no longer providing data for this. We will not be spending any further time on this . This is now definitively closed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account