Support Board
Date/Time: Wed, 27 Nov 2024 21:48:43 +0000
no data
View Count: 244
| [2023-06-27 04:38:56] |
| User766479 - Posts: 4 |
|
No market depth Hello Since yesterday I have no data in dom and chars I first contacted Apex/rithmic but according to them the probleme comes from Sierra Chart. See print screen. Everything was working perfectly the last few months till Friday. Could you please help me? Thanks in advance |
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| [2023-06-27 14:15:58] |
| John - SC Support - Posts: 36350 |
|
You need to connect to your live, trading account. Your "Verified Trading Account Ending Date" is 2023-06-15, which means you have not been getting real-time data since the 15th.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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