Support Board
Date/Time: Wed, 27 Nov 2024 21:28:08 +0000
Crash when i open chartbook
View Count: 283
| [2023-06-26 21:10:29] |
| Nicolas Leclercq - Posts: 22 |
|
Hi, I cant open my chartbook...Thnks for helping My log message is Software version: 2504 64-bit | 2023-06-26 23:08:52.169 Primary Thread ID: 9016 | 2023-06-26 23:08:52.169 Usage end date: 2023-06-27 | 2023-06-26 23:08:52.169 Enabled for: Advanced Features 2. | 2023-06-26 23:08:52.169 Enabled for: Sierra Chart Historical Data Service. | 2023-06-26 23:08:52.169 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-06-26 23:08:52.169 Enabled for: Delayed Denali Exchange Data Feed. | 2023-06-26 23:08:52.169 Enabled for exchange2: fairx_exchange.data | 2023-06-26 23:08:52.169 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-06-26 23:08:52.169 Current selected Data/Trading service: SC Data - All Services | 2023-06-26 23:08:52.169 Custom symbol settings values: enabled | 2023-06-26 23:08:52.169 Chart Update Interval: 500 | 2023-06-26 23:08:52.169 Intraday Data Storage Time Unit: 0 | 2023-06-26 23:08:52.169 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-06-26 23:08:52.169 2023-06-26 21:08:52 Local computer time in UTC | 2023-06-26 23:08:52.169 2023-06-26 23:08:52 Local computer time in SC Time Zone | 2023-06-26 23:08:52.169 2023-06-26 21:05:38 Server time in UTC | 2023-06-26 23:08:52.169 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-06-26 23:08:52.169 Program path: D:\SierraChart\ | 2023-06-26 23:08:52.169 Data Files path: D:\SierraChart\Data\ | 2023-06-26 23:08:52.169 OS Version Number: 10.0 | 2023-06-26 23:08:52.169 Locale Setting: C | 2023-06-26 23:08:52.169 DLLs: alain_blocs_imbalances_64.dll, DivergenceVolumeDelta_64.dll, drawsingleprint_64.dll, Draw_Peak_and_Valley.dll, Draw_Peak_and_Valley_64.dll, Draw_Peak_and_Valley_v2_64_64.dll, Draw_Single_Print.dll, Draw_Single_Print_64 (1).dll, Draw_Single_Print_64.dll, ETFISv3.dll, ETFISv3_64.dll, ExportautoBookmap_64.dll, ExportBookmap_64.dll, idc_tradingbundle_64.dll, order_flow reverse.dll, order_flow_reverse_64.dll, sst_draw_imbalance.dll, sst_volume_profile_64.dll, TWFX_FREE_2151_64.dll, TWFX_FREE_64.dll, UserContributedStudies.dll | 2023-06-26 23:08:52.171 Allowed protected custom studies: draw peak and valley tmp, Draw single print TMP, Volume Delta Divergence | 2023-06-26 23:08:52.171 Crash reporter started: true | 2023-06-26 23:08:52.171 |
| [2023-06-27 05:59:55] |
| Nicolas Leclercq - Posts: 22 |
|
Hi, Same issue, this morning, I cant open my chartbook anymore This is my log message, can you please analyse it ? Thanks Software version: 2504 64-bit | 2023-06-27 07:57:34.145 Primary Thread ID: 11604 | 2023-06-27 07:57:34.145 Usage end date: 2023-06-27 | 2023-06-27 07:57:34.145 Enabled for: Advanced Features 2. | 2023-06-27 07:57:34.145 Enabled for: Sierra Chart Historical Data Service. | 2023-06-27 07:57:34.145 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-06-27 07:57:34.145 Enabled for: Delayed Denali Exchange Data Feed. | 2023-06-27 07:57:34.145 Enabled for exchange2: fairx_exchange.data | 2023-06-27 07:57:34.145 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-06-27 07:57:34.146 Current selected Data/Trading service: SC Data - All Services | 2023-06-27 07:57:34.146 Custom symbol settings values: enabled | 2023-06-27 07:57:34.146 Chart Update Interval: 500 | 2023-06-27 07:57:34.146 Intraday Data Storage Time Unit: 0 | 2023-06-27 07:57:34.146 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-06-27 07:57:34.146 2023-06-27 05:57:34 Local computer time in UTC | 2023-06-27 07:57:34.146 2023-06-27 07:57:34 Local computer time in SC Time Zone | 2023-06-27 07:57:34.146 2023-06-27 05:37:00 Server time in UTC | 2023-06-27 07:57:34.146 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-06-27 07:57:34.146 Program path: D:\SierraChart\ | 2023-06-27 07:57:34.146 Data Files path: D:\SierraChart\Data\ | 2023-06-27 07:57:34.146 OS Version Number: 10.0 | 2023-06-27 07:57:34.146 Locale Setting: C | 2023-06-27 07:57:34.146 DLLs: alain_blocs_imbalances_64.dll, DivergenceVolumeDelta_64.dll, drawsingleprint_64.dll, Draw_Peak_and_Valley.dll, Draw_Peak_and_Valley_64.dll, Draw_Peak_and_Valley_v2_64_64.dll, Draw_Single_Print.dll, Draw_Single_Print_64 (1).dll, Draw_Single_Print_64.dll, ETFISv3.dll, ETFISv3_64.dll, ExportautoBookmap_64.dll, ExportBookmap_64.dll, idc_tradingbundle_64.dll, order_flow reverse.dll, order_flow_reverse_64.dll, sst_draw_imbalance.dll, sst_volume_profile_64.dll, TWFX_FREE_2151_64.dll, TWFX_FREE_64.dll, UserContributedStudies.dll | 2023-06-27 07:57:34.148 Allowed protected custom studies: draw peak and valley tmp, Draw single print TMP, Volume Delta Divergence | 2023-06-27 07:57:34.148 Crash reporter started: true | 2023-06-27 07:57:34.148 FDAXU23-EUREX [CBV] Daily #5 | Reloading chart. | 2023-06-27 07:58:13.980 FDAXU23-EUREX [CBV] 240 Min #6 | Reloading chart. | 2023-06-27 07:58:15.684 FDAXM22-EUREX [CBV] 15 Min #3 | Reloading chart. | 2023-06-27 07:58:15.914 FDAXM22-EUREX [CBV] 15 Min #2 | Reloading chart. | 2023-06-27 07:58:16.315 FDAXM22-EUREX/FDXMM22-EUREX [CBV] 5 Min #23 | Reloading chart. | 2023-06-27 07:58:16.902 FDAXM22-EUREX [CBV] #15 | Reloading chart. | 2023-06-27 07:58:17.169 FDAXZ21-EUREX [CBV] 5 Min #17 | Reloading chart. | 2023-06-27 07:58:17.527 FDAXM22-EUREX [CBV] #24 | Reloading chart. | 2023-06-27 07:58:17.866 FDAXM22-EUREX/FESXM22-EUREX Rev. 6t #1 | Reloading chart. | 2023-06-27 07:58:18.226 FDAXM22-EUREX #18 | Reloading chart. | 2023-06-27 07:58:19.368 FDAXM22-EUREX 1 Sec #11 | Reloading chart. | 2023-06-27 07:58:19.378 FDAXM22-EUREX 1 Sec #19 | Reloading chart. | 2023-06-27 07:58:19.388 FDAXM22-EUREX 1 Sec #20 | Reloading chart. | 2023-06-27 07:58:19.398 FDAXM22-EUREX 30 Min #9 | Reloading chart. | 2023-06-27 07:58:19.410 FDAXM22-EUREX Rev. 6t #25 | Reloading chart. | 2023-06-27 07:58:19.779 FDAXM22-EUREX Rev. 6t #12 | Reloading chart. | 2023-06-27 07:58:20.066 Chart: FDAXU23-EUREX [CBV] Daily #5 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:23.875 * Chart: FDAXM22-EUREX/FESXM22-EUREX Rev. 6t #1 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:24.179 * FDAXM22-EUREX #18 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-06-27 07:58:24.517 Chart: FDAXM22-EUREX #18 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:24.517 * FDAXM22-EUREX/FDXMM22-EUREX [CBV] 5 Min #23 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-06-27 07:58:24.657 Chart: FDAXM22-EUREX/FDXMM22-EUREX [CBV] 5 Min #23 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:26.286 * Chart: FDAXM22-EUREX Rev. 6t #12 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:29.842 * FDAXM22-EUREX Rev. 6t #25 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-06-27 07:58:31.514 Chart: FDAXM22-EUREX Rev. 6t #25 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:33.961 * Chart #25 has tagged chart #23 for full recalculation. Chartbook: CB Le trading_v1.Cht | 2023-06-27 07:58:34.103 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 : Array is unallocated. | 2023-06-27 07:58:34.227 Array message repeat count limit reached. | 2023-06-27 07:58:34.227 FDAXM22-EUREX 30 Min #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-06-27 07:58:34.264 Chart: FDAXM22-EUREX 30 Min #9 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:34.269 * FDAXZ21-EUREX [CBV] 5 Min #17 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-06-27 07:58:34.279 Chart: FDAXZ21-EUREX [CBV] 5 Min #17 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:35.257 * Chart: FDAXM22-EUREX 1 Sec #19 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:35.529 * Chart: FDAXM22-EUREX 1 Sec #11 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:36.344 * Chart: FDAXM22-EUREX 1 Sec #20 | Study: IDC TradingBundle | You are not allowed to use this study. Contact messina1313@gmail.com to discuss authorization | 2023-06-27 07:58:36.448 * Closing chartbook D:\SierraChart\Data\CB Le trading_v1.Cht. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.453 FDAXM22-EUREX [CBV] 15 Min #3 | Chart Data Loading Thread: Load canceled. | 2023-06-27 07:58:36.466 FDAXM22-EUREX [CBV] 15 Min #2 | Chart Data Loading Thread: Load canceled. | 2023-06-27 07:58:36.470 FDAXM22-EUREX [CBV] #15 | Chart Data Loading Thread: Load canceled. | 2023-06-27 07:58:36.500 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Chartbook D:\SierraChart\Data\CB Le trading_v1.Cht already closed. ACSIL function requested to close the chartbook. | 2023-06-27 07:58:36.753 Date Time Of Last Edit: 2023-06-27 06:00:18
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| [2023-06-27 10:57:00] |
| Sierra_Chart Engineering - Posts: 17198 |
|
What do you mean by "crash"?
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