Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 22:38:23 +0000



Alert trigger glitching

View Count: 249

[2023-06-26 18:24:07]
christostrades - Posts: 8
Hi - a couple weeks ago my alerts have been triggering with a glitching sound. Whether time based alert or filtered high volume trade signal. I've updated Sierra and switched alert sounds to ensure the file itself isn't corrupted but all alert sounds reproduce the same glitchy buzzing sound at trigger. Any idea how to fix this?
[2023-06-26 19:12:14]
Sierra_Chart Engineering - Posts: 17198
No we have no idea. This is not something Sierra Chart would have any control over or understanding on your particular system.

This is one setting to check though:
General Settings Window: Wait for Prior Alert Sound to Finish Before Playing Next Queued Sound (Global Settings >> General Settings >> Alerts >> Additional Settings)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-06-26 19:12:40

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account