Support Board
Date/Time: Wed, 27 Nov 2024 22:37:31 +0000
Intraday Historical download Skipped
View Count: 266
| [2023-06-26 01:55:22] |
| J.atkinson9693 - Posts: 2 |
|
On my intraday chart for E-Mini Nasdaq, I keep getting a message saying "Historical Download Skipped" when trying to download intraday data. I can't figure out why this is. Daily historical data has downloaded just fine. In the Message Log it says "Historical data service client indicated that downloads are not enabled." But I don't know where to enable them at. Any help would be appreciated! Rithmic Direct - DTC | Using primary service for historical data for NQU3.CME | 2023-06-26 01:48:04.172 Historical data service client indicated that downloads are not enabled. Symbol: NQU3.CME. Data Type: Intraday data. | 2023-06-26 01:48:04.172 Historical data download ID 9 not found when removing ID from outstanding request set. | 2023-06-26 01:48:04.172 Real-time Intraday chart data file updates started for NQU3.CME | 2023-06-26 01:48:04.172 Opened cached Intraday file: D:\SierraChart\Data\NQU3.CME.scid. Thread ID: 8496 | 2023-06-26 01:48:04.173 Intraday chart data file opened for NQU3.CME | 2023-06-26 01:48:04.173 |
| [2023-06-26 07:56:27] |
| Sierra_Chart Engineering - Posts: 17198 |
|
The reason you are not getting real-time data from the Denali Data Feed, and historical data from the Denali Data Feed in the case of when using an external Trading service (Rithmic, CQG, Interactive Brokers), from the CME Group of exchanges is that you activated the *Non-Professional* exchange fees. However, you have not verified in the last month that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the "Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges" section here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Rithmic paper trading or trading evaluator accounts are not considered a live funded futures trading account. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported Trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement Consider the above solution to avoid this problem in the future. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-26 07:56:42
|
To post a message in this thread, you need to log in with your Sierra Chart account: