Support Board
Date/Time: Wed, 27 Nov 2024 22:50:05 +0000
Cannot download data anymore, stuck on
View Count: 482
| [2023-06-25 14:41:19] |
| notdiablo - Posts: 1 |
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I cannot download any data, continuous contract data to be specific. It is just stuck on "Downloading Continuous Contract Data" forever. It worked in the past, since a few days it doesnt. I searched for other posts on the support board and tried the approaches that were provided, nothing worked. I have a Denali data connection for full CME. The symbol not downloading is NQ. I attached the Message Log after hitting the download button to this post. thanks for your help, i have no ideas left at this point. Date Time Of Last Edit: 2023-06-25 16:21:51
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 Message Log notdiablo.txt - Attached On 2023-06-25 14:38:30 UTC - Size: 54.39 KB - 103 views |
| [2023-06-26 07:45:55] |
| Sierra_Chart Engineering - Posts: 17198 |
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Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance And try again: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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