Support Board
Date/Time: Wed, 27 Nov 2024 00:22:04 +0000
Amp Futures CQG
View Count: 789
| [2023-06-24 16:16:33] |
| User628616 - Posts: 132 |
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I want to go back to using Sierra Charts, I want to use my data feed I receive from Amp Futures(CQG), do I need to just pay the $46(Pkg.11) and I'll be up and running capable of charting and executing trades, or if there is something else I need to do may you please let me know.
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| [2023-06-26 15:05:14] |
| SC Support - Posts: 1895 |
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Hi User628616, we are very happy to have you back with us; yes SP11 is $46 per month and you could get that down to as low as $36.80 per month via the multi-month discounts: Description of Service Packages and Pricing: Multiple Month Purchase Discount Regarding Data, it would be more important to use Sierra Chart (Denali) Data as CQG Data is only available on older Versions of Sierra Chart v.2391 or lower. You can activate the CME Group Exchanges that you want Real-time Data for, you can do that via #3 here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME (You might wait to activate real-time data until the 1st of July, so you are not paying a full exchange fee for just 5 days of Real-time Data) Also (instead of the CQG WebAPI Order Routing) AMP could put you onto Teton Order Routing Service without Sierra Chart's intervention; when AMP Futures has added you to the Teton Order Routing Service, your set-up instructions begin with step #5 here: Sierra Chart Teton Futures Order Routing: Setup Instructions (this is a better, faster service and will save you $0.10 per contract that you trade versus the CQG WebAPI) Date Time Of Last Edit: 2023-06-26 15:07:17
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| [2023-07-06 19:26:53] |
| User628616 - Posts: 132 |
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What is the difference between Pkg. 10 and Pkg. 11?
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| [2023-07-06 20:12:42] |
| SC Support - Posts: 1895 |
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Regarding "What is the difference between Pkg. 10 and Pkg. 11?" Description of Service Packages and Pricing: Packages Package 11 includes the following advanced feature not available on SP10: Description of Service Packages and Pricing: Integrated Sierra Chart with Advanced Features (Service Package 11) TPO Chart Study Numbers Bars Numbers Bars Calculated Values Market Depth Historical Graph Volume Profile Interactive Drawing Tool |
| [2023-10-07 08:54:21] |
| User628616 - Posts: 132 |
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I'm trying to switch from Pkg. 11 to Pkg. 10, and pay $36/mo while using my CQG data feed. But when I try to switch it says I can't and have to pay the $46 because I can't switch while it's on a trial activation.
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 Screenshot_20231007-035122.png / V - Attached On 2023-10-07 08:52:30 UTC - Size: 207 KB - 68 views |
| [2023-10-08 21:16:35] |
| User628616 - Posts: 132 |
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I'm currently running version 2276 with CQG data feed, what updated version can I download to still be able to use CQG data feed?
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| [2023-10-08 22:05:40] |
| Sierra_Chart Engineering - Posts: 17187 |
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It is 2393 or earlier: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394 Your Service Package is currently 10. So you are all set. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-08 22:06:41
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| [2023-10-08 22:24:02] |
| User628616 - Posts: 132 |
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I'm placing trades and they're not going thru, what do I need to do to be able to trade?
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| [2023-10-09 00:52:29] |
| SC Support - Posts: 1895 |
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Please attempt to place a trade and if it fails copy and paste the Trade Service log to the thread. Trading Information Windows: Trade Service Log |
| [2023-10-09 14:17:44] |
| Sierra_Chart Engineering - Posts: 17187 |
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Let us know if you need more help and make sure Trade Simulation Mode is disabled: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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