Support Board
Date/Time: Wed, 27 Nov 2024 22:34:38 +0000
TPO not loading at correct time.
View Count: 247
| [2023-06-23 16:20:25] |
| User012345 - Posts: 2 |
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Hello, I have a TPO that is set to start at market open 22:00, however this only occurs when the software is consistently running. When the software is shutdown and restarted the data is only downloaded from the time the software is started and does not download previous data. all my time and data settings are correct as I don't have issue if the software is running continuously. Can you please see image and advise? https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=82664 |
| [2023-06-24 08:33:41] |
| Sierra_Chart Engineering - Posts: 17198 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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