Support Board
Date/Time: Wed, 27 Nov 2024 22:34:38 +0000
[Locked] - Cancel Subscri[tion
View Count: 413
| [2023-06-23 14:17:19] |
| Marshall Stover - Posts: 2 |
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Hi. I'd like to cancel my subscription and all market access. How do I do that?
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| [2023-06-23 15:04:00] |
| Sierra_Chart Engineering - Posts: 17198 |
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This has been done for you. Do you want a refund of the 36 USD on your Services Balance?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-23 15:27:29] |
| Marshall Stover - Posts: 2 |
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Yes. Thanks very much!
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| [2023-06-25 22:06:34] |
| drock_fl - Posts: 1 |
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I attempted to cancel all my activity through Sierra Chart, including trader@ticinotrader, this last month, but this week saw a charge for Tacino. Please verify no further charges. Thank you.
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| [2023-06-26 05:48:42] |
| Sierra_Chart Engineering - Posts: 17198 |
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This is not from Sierra Chart: , but this week saw a charge for Tacino.
You need to contact whoever this is from. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-26 14:27:03] |
| John - SC Support - Posts: 36350 |
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Your Services Surplus balance was $36.00. We have a $5.00 processing fee for refunds, therefore a total of $31.00 has been refunded to your card. Note that it can take up to 10 business days for the funds to show up in your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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