Support Board
Date/Time: Wed, 27 Nov 2024 22:43:13 +0000
I tried to trade with TopStep
View Count: 590
| [2023-06-22 20:05:43] |
| User28317 - Posts: 149 |
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and autotrade Function would not work. Did Edge Clear interfere with the auto trading to TopStep or were there other issues? Did Edge Clear get any of my fees paid to Sierra? I tried for 3 months to get my trading to work automatically, but only manual trades would work. So I set up a trading account on another software platform and closed the account with Edgeclear after getting no resolution from TopStep or Sierra Charts. Was this the problem? Kelly We will need to disable the Sierra login and then we can send the funds out as a check. Best, Nathan Kennedy Client Services Manager Edge Clear LLC O: 773.920.2500 | TF: 844-TRADE20 edgeclear.com |
| [2023-06-23 08:59:10] |
| Sierra_Chart Engineering - Posts: 17198 |
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We need more details regarding this: and autotrade Function would not work.
Here is information which may be helpful:Automated Trading Management: Troubleshooting Automated Trading System Behavior The information in that section provides many things to look at and consider to help you determine where the problem may be. Did Edge Clear interfere with the auto trading to TopStep or were there other issues? No and no.Did Edge Clear get any of my fees paid to Sierra? We do not know what the problem is at this point in time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-23 08:59:39
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| [2023-06-23 17:58:25] |
| User28317 - Posts: 149 |
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I tried to troubleshoot with Sierra Charts, and with TopStep to no avail, I had to write my code on NinjaTrader . The manual trade would work as a pull down from the Dome, but the algo part would not post the trades. In addition, I had to pay for your data feed and Rithmic.
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