Support Board
Date/Time: Wed, 27 Nov 2024 22:26:26 +0000
Delayed Teton Data - Funded AMP Account
View Count: 381
| [2023-06-22 14:30:26] |
| User881308 - Posts: 1 |
|
Hi Support Team, I have connected successfully to the Teton data/trade service however I am still receiving delayed data. Issue persists on Front ES Contract. Any assistance is much appreciated. Thank you, Software version: 2513 64-bit | 2023-06-23 00:25:56.323 Primary Thread ID: 26812 | 2023-06-23 00:25:56.323 Usage end date: 2023-07-21 | 2023-06-23 00:25:56.323 Enabled for: Advanced Features 2. | 2023-06-23 00:25:56.323 Enabled for: Sierra Chart Historical Data Service. | 2023-06-23 00:25:56.323 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-06-23 00:25:56.323 Enabled for: Delayed Denali Exchange Data Feed. | 2023-06-23 00:25:56.323 Enabled for exchange2: fairx_exchange.data | 2023-06-23 00:25:56.323 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-06-23 00:25:56.323 Current selected Data/Trading service: Teton CME Order Routing | 2023-06-23 00:25:56.323 Custom symbol settings values: enabled | 2023-06-23 00:25:56.323 Chart Update Interval: 500 | 2023-06-23 00:25:56.323 Intraday Data Storage Time Unit: 0 | 2023-06-23 00:25:56.323 Time Zone: +10:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) | 2023-06-23 00:25:56.323 2023-06-22 14:25:56 Local computer time in UTC | 2023-06-23 00:25:56.323 2023-06-23 00:25:56 Local computer time in SC Time Zone | 2023-06-23 00:25:56.323 2023-06-22 14:24:36 Server time in UTC | 2023-06-23 00:25:56.323 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-06-23 00:25:56.323 Program path: C:\SierraChart\ | 2023-06-23 00:25:56.323 Data Files path: C:\SierraChart\Data\ | 2023-06-23 00:25:56.323 OS Version Number: 10.0 | 2023-06-23 00:25:56.323 Locale Setting: C | 2023-06-23 00:25:56.323 Allowed protected custom studies: | 2023-06-23 00:25:56.324 Crash reporter started: true | 2023-06-23 00:25:56.324 ESU23_FUT_CME 1 Min #1 | Reloading chart. | 2023-06-23 00:26:02.756 Mapping ESU23_FUT_CME to ESU23. Service code: cme | 2023-06-23 00:26:03.244 Using symbol data fast lookup vector | 2023-06-23 00:26:03.244 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESU23_FUT_CME (ESU23). ID: 1 Service code: cme | 2023-06-23 00:26:03.244 SC DTC Delayed Exchange Data | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-06-23 00:26:03.244 DTC Client socket (2) | Creating socket. | 2023-06-23 00:26:03.245 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-06-23 00:26:03.245 DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-06-23 00:26:03.245 SC DTC Delayed Exchange Data | Requesting security definition data for: ESU23_FUT_CME (ESU23). ID: 1 | 2023-06-23 00:26:03.248 Starting DelayedDownloadMonitoringTimer | 2023-06-23 00:26:03.248 Starting HDTimeoutTimer | 2023-06-23 00:26:03.248 Added historical Intraday data request for ESU23_FUT_CME to the queue. | 2023-06-23 00:26:03.248 Intraday data recording state for symbol ESU23_FUT_CME is set to download 'Pending'. | 2023-06-23 00:26:03.248 Triggering next historical data download in queue. | 2023-06-23 00:26:03.248 Delaying start of download for ESU23_FUT_CME. | 2023-06-23 00:26:03.250 SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-06-23 00:26:03.449 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-06-23 00:26:03.449 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-06-23 00:26:03.449 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-06-23 00:26:03.690 SC DTC Delayed Exchange Data | Sending logon request message. | 2023-06-23 00:26:03.690 SC DTC Delayed Exchange Data | Received logon response. | 2023-06-23 00:26:04.504 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-06-23 00:26:04.504 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-06-23 00:26:04.504 SC DTC Delayed Exchange Data | Successfully connected. | 2023-06-23 00:26:04.504 SC DTC Delayed Exchange Data | Trading is not supported. | 2023-06-23 00:26:04.504 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESU23_FUT_CME -> ESU23 | 2023-06-23 00:26:04.504 SC DTC Delayed Exchange Data | Received security definition for symbol ESU23_FUT_CME | 2023-06-23 00:26:04.847 HD Request # 1 | Downloading Intraday chart data for ESU23_FUT_CME to the file ESU23_FUT_CME.scid. Service: cme | 2023-06-23 00:26:09.246 HD Request # 1 | Download start date-time: 2023-06-23 00:14:18.000000. File last date-time: 2023-06-23 00:14:18.674000 | 2023-06-23 00:26:09.246 HD Request # 1 | Using server: ds26.sierracharts.com port 10150 | 2023-06-23 00:26:09.247 Socket (3) | Creating socket. | 2023-06-23 00:26:09.247 Socket (3) | New receive buffer size: 5242880 | 2023-06-23 00:26:09.247 Socket (3) | Connecting to IP: 142.215.17.188. | 2023-06-23 00:26:09.247 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-06-23 00:26:09.662 HD Request # 1 | Sending historical data logon request message. | 2023-06-23 00:26:09.662 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-06-23 00:14:18. Record interval: 0. Symbol: ESU23 | 2023-06-23 00:26:10.406 HD Request # 1 | Decompressing data. | 2023-06-23 00:26:10.613 HD Request # 1 | Receiving Intraday data for ESU23_FUT_CME starting at 2023-06-23 00:14:18.151000 | 2023-06-23 00:26:10.832 Socket (3) | CloseSocket call. | 2023-06-23 00:26:11.091 Historical data download thread signaled to stop. | 2023-06-23 00:26:11.091 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-06-23 00:26:11.091 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-06-23 00:14:18.768000. | 2023-06-23 00:26:11.091 HD Request # 1 | Received 7110 Intraday data records from 2023-06-23 00:14:18.151000 to 2023-06-23 00:16:10.789001 (112.6 seconds. Delay: 10.0 minutes) and wrote 7096 records for ESU23_FUT_CME | 2023-06-23 00:26:11.091 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-06-22 14:16:10.789001 | 2023-06-23 00:26:11.092 HD Request # 1 | Completion time: 2s. | 2023-06-23 00:26:11.092 HD Request # 1 | Intraday data download complete for ESU23_FUT_CME. Unique request ID: 1 | 2023-06-23 00:26:11.092 Removing historical data download ID 1. | 2023-06-23 00:26:11.092 Real-time Intraday chart data file updates started for ESU23_FUT_CME | 2023-06-23 00:26:11.092 Intraday chart data file opened for ESU23_FUT_CME | 2023-06-23 00:26:11.092 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-06-23 00:26:11.092 Triggering next historical data download in queue. | 2023-06-23 00:26:11.092 No download requests in the queue to start downloads for. | 2023-06-23 00:26:11.092 Opened cached Intraday file: C:\SierraChart\Data\ESU23_FUT_CME.scid. Thread ID: 29960 | 2023-06-23 00:26:11.197 Socket (3) | Socket gracefully closed by remote side. | 2023-06-23 00:26:11.302 Socket (3) | Closed. | 2023-06-23 00:26:11.302 |
| [2023-06-22 15:55:15] |
| SC Support - Posts: 1895 |
|
Hi User881308, please activate the CME Group Exchanges that you want Real-time Data for, you can do that via #3 here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME |
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