Support Board
Date/Time: Wed, 27 Nov 2024 22:49:31 +0000
Bid Ask Market Depth levels dont match the Market by Order levels
View Count: 321
| [2023-06-21 15:08:18] |
| Steve Leon - Posts: 301 |
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I am using service package 12 I am able to control the number of pulling and stacking levels using the Chart DOM settings under the other Global Settings section as well as the number of Market by Order depth using the Symbol settings. My Bid and Ask depth levels do not seem to match the market by order levels ? I am using a subinstance But i have connected and disconnectedf rom the data in the main instance as well as the subinstance and the number of levels are not the same ? I am looking at ESU23 Thank you SPL |
| [2023-06-21 15:41:54] |
| Sierra_Chart Engineering - Posts: 17198 |
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Provide an image of the chart showing this, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-21 20:26:49] |
| Steve Leon - Posts: 301 |
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File attached
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 Different depths on Trade DOM Sierra.PNG / V - Attached On 2023-06-21 20:26:15 UTC - Size: 381.17 KB - 82 views |
| [2023-06-23 15:02:08] |
| Steve Leon - Posts: 301 |
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i was able to sort out the issue with the market depth levels. It was simply under chart settings i have a separtae question. I am providing an image. i noticed that my negative pulling and stacking values have a decimal place before the instead of a whole number like the positive values ? Any thoughts on where this may coming from ? Thanks SPL |
| pulling and stacking decimal place on negative numbers.PNG / V - Attached On 2023-06-23 15:00:33 UTC - Size: 456.48 KB - 72 views |
| [2023-06-23 15:05:58] |
| Sierra_Chart Engineering - Posts: 17198 |
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That is not a decimal point. We are not sure what that is. Try widening the column.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-23 15:16:55] |
| Steve Leon - Posts: 301 |
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Tried widening column but no change Also tried automatic sizing but no change with that Not sure I had not noticed it before I am on version 2512 Thanks |
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