Support Board
Date/Time: Wed, 27 Nov 2024 23:33:10 +0000
Intraday Data Storage Time Unit reverts back to 1 tick from 1 sec.
View Count: 443
| [2023-06-20 20:40:44] |
| Spartan79 - Posts: 54 |
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Hi. I have my main instance Intraday Data Storage Time Unit set to 1 Tick, so is the second one. I want to have a third instance set to 1 sec, possibly 1 min to lighten the load off of main instance. I followed the instructions in the pinned posts how to do that. However every time I open the third instance and check, it reverts back to 1 tick storage. Even after I saved it several times. Is it a bug? How can I check if the third instance is indeed running data storage of 1 sec? I'm on version 2504. Thank you. |
| [2023-06-21 10:19:53] |
| ticinotrader - Posts: 392 |
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In case you are using footprint charts (Numbers Bars), check the following setting that can affect/override the Data Storage unit you set in the Data Trade Service settings: Numbers Bars: Require 1 Tick Intraday Data Storage Time Hope this helps. Regards, tt |
| [2023-06-21 11:39:09] |
| Sierra_Chart Engineering - Posts: 17198 |
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Yes, that is the relevant setting. Thank you. However every time I open the third instance and check, it reverts back to 1 tick storage. Even after I saved it several times. Is it a bug? How can I check if the third instance is indeed running data storage of 1 sec? I'm on version 2504. Also check this setting and make sure it is No: General Settings Window: Always Copy Configuration Files to New Instances When Started (Global Settings >> General Settings >> General >> New Instances) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-21 15:20:07] |
| Spartan79 - Posts: 54 |
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The Numbers bars seemed to cause the issue. Also check this setting and make sure it is No:
General Settings Window: Always Copy Configuration Files to New Instances When Started (Global Settings >> General Settings >> General >> New Instances) I don't have this setting. Under General settings> General I only have Update internals, Startup and Data. Thank you both. |
| [2023-06-21 15:36:23] |
| Spartan79 - Posts: 54 |
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Never mind. I see it after update.
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