Support Board
Date/Time: Wed, 27 Nov 2024 23:26:17 +0000
Constant ‘Downloading Historical Data/Historical Download Complete’ message
View Count: 204
| [2023-06-20 19:32:29] |
| User690633 - Posts: 4 |
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Hello. My charts seem to be re-downloading historical data with every incoming tick. This has never happened before. Currently using Rithmic datafeed.
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| [2023-06-20 19:38:11] |
| Sierra_Chart Engineering - Posts: 17198 |
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This would indicate, the connection is getting lost to Rithmic. As a test, follow the instructions below and see if you eliminate the problem. We cannot help with Rithmic connection problems. To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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