Support Board
Date/Time: Wed, 27 Nov 2024 23:39:35 +0000
Invisible Order
View Count: 268
| [2023-06-20 18:49:11] |
| BUsher - Posts: 4 |
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I'm trading a 'Trading Evaluator' account and there is a constant invisible short position. Whenever I enter a new trade, the invisible short flattens and adjust P/L accordingly. Trade window is showing FLAT throughout. Account Usher. I need this remedied immediately. In addition, when trading using OCO, with 'support scale-in' and 'support scale-out' selected, when my order is adjusted (either added to or scaled) the OCO STOP does NOT adjust to remaining contracts held. Addition: every time I enter a long, a 'short' arrow shows also....???? Date Time Of Last Edit: 2023-06-20 19:26:17
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| [2023-06-21 14:54:58] |
| Sierra_Chart Engineering - Posts: 17198 |
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We are not understanding this. Provide a screenshot of what you are referring to: and there is a constant invisible short position
Instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-21 14:55:03
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| [2023-06-21 16:01:22] |
| BUsher - Posts: 4 |
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Please read carefully what i've written, and refer to the screen shots. My position is showing FLAT - nothing in Trade Position Window and FLAT on Chart Trade Window, as one would expect. HOWEVER, there is a constant phantom short position being held. Upon entering a new trade, the phantom short flattens and re-enters. This is shown in the screen shots I have already sent. I will action this AGAIN with the trade position window showing also - notice in SCREENSHOT 1: FLAT in trade window and FLAT in trade position window, and on chart. However behind the scenes there is a phantom short - now to SCREENSHOT 2: SCREENSHOT 2: Upon entering a trade, the phantom short flattens https://www.sierrachart.com/image.php?Image=1687363059172.png https://www.sierrachart.com/image.php?Image=168736327326.png |
| [2023-06-22 09:42:29] |
| Sierra_Chart Engineering - Posts: 17198 |
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If there is any issue with the Daily Profit/Loss, refer to: Help With Daily Profit/Loss Value: Simplified Steps to Solve Incorrect Daily Profit/Loss And the other issue you are pointing out is with the Order Fills displayed on the chart. In this case, adjust the Order Fills Start Date-Time as also explained in the above steps, to a time just before you started trading for the day: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities These two things in no way affect the actual positions you have. If there is no Position shown on the Trade Window, then there simply is no position at all. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-22 09:43:19
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