Support Board
Date/Time: Wed, 27 Nov 2024 23:49:19 +0000
Account active but no variation in my charts or DOM..
View Count: 225
| [2023-06-20 16:37:15] |
| Lenard Lontoc - Posts: 6 |
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I am not sure why but I do not have any activity on my DOMs. Can you advise here please? Thanks :)
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| [2023-06-20 16:37:42] |
| Sierra_Chart Engineering - Posts: 17198 |
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Update Sierra Chart to the current version. Instructions: Software Download: Fast Update After that: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-20 16:37:54
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