Support Board
Date/Time: Wed, 27 Nov 2024 23:32:40 +0000
footprint problems
View Count: 249
| [2023-06-20 11:05:47] |
| sdeinlein - Posts: 13 |
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I think the denali feed is activated what do I need to see the past footprint candles too. Unfortunately I can only see the footprint candles of today's candles and yesterday's only until 3 o'clock. The instructions are good but unfortunately I don't know what to enter in the 2 point where I have to enter the current selected service do you happen to know?
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| [2023-06-20 11:06:47] |
| Sierra_Chart Engineering - Posts: 17198 |
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1. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings 2. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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