Support Board
Date/Time: Thu, 28 Nov 2024 00:45:48 +0000
Trade Order Error
View Count: 358
| [2023-06-16 15:03:50] |
| User484554 - Posts: 3 |
|
Hello, every time I place an order I am getting the attached pop up. I have cleared trade activity log and it is not going away. I had a 2nd Instance I was trading an Apex account but I deleted that. I have never logged onto Rhithmic on this instance so a little perplexed as to why the apex account number is showing up. Thank you Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: 3599. Service Order ID: (none). Symbol: MESU23_FUT_CME. Account: APEX- | 2023-06-16 15:50:11.200 * Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: 3601. Service Order ID: (none). Symbol: MESU23_FUT_CME. Account: APEX- | 2023-06-16 15:53:41.264 * Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: 3603. Service Order ID: (none). Symbol: MESU23_FUT_CME. Account: APEX- | 2023-06-16 15:56:07.926 * Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: 3605. Service Order ID: (none). Symbol: MESU23_FUT_CME. Account: APEX- | 2023-06-16 16:01:56.146 * |
| [2023-06-16 19:51:18] |
| John - SC Support - Posts: 36350 |
|
Disable Trade Simulation Mode: Trade Menu: Trade Simulation Mode On (Trade menu) And select the correct Trade Account on the Trade Window: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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