Support Board
Date/Time: Tue, 26 Nov 2024 22:33:57 +0000
Changing TF's takes long
View Count: 944
[2014-07-01 15:14:35] |
BataviaTrader - Posts: 63 |
Changing the time frame of a chart takes a lot of time. This was not the case a while ago. Let say I want to view my chart on a M30 time frame instead of my default M15, after clicking the 30M button it takes about 15 seconds, as it seems to need that time for loading and recalculating all the previous contract data of that instrument. And again for choosing another TF again. This is quite annoying. Now I could limit the amount of data (less contracts / time on my chart) I suppose, but that's not what I'm looking for. Please advice. Thank you for your support. BT Date Time Of Last Edit: 2014-07-01 15:15:40
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[2014-07-01 15:37:04] |
Sierra Chart Engineering - Posts: 104368 |
There are several things which could cause this. Refer to help topic 30.1, 30.8, 30.12 here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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