Support Board
Date/Time: Thu, 28 Nov 2024 00:48:39 +0000
re===Reconnecting and connecting issue
View Count: 210
| [2023-06-15 15:30:56] |
| ChristianGiat - Posts: 2 |
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I tried all the things that was available but the issue is resolved yet. Message output from log Teton CME Order Routing | Firm: Dorman | 2023-06-15 Teton CME Order Routing | Connecting to the server futurestrading13.sierracharts.com. Port 11090 | 2023-06-15 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-06-15 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-06-15 DTC Client socket (1) | Connecting to IP: | 2023-06-15 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-06-15 1 DTC Client socket (1) | Closed. | 2023-06-15 15:28:23.690 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2023-06-15 Select 'File >> Disconnect' to prevent further connection attempts. | 2023-06-15 DTC Client socket (0) | CloseSocket call. | 2023-06-15 Teton CME Order Routing | Disconnected. | 2023-06-15 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-06-15 |
| [2023-06-15 16:53:59] |
| John - SC Support - Posts: 36350 |
|
Have you been through the items at the following link, which are the ones related to the error 10060: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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