Support Board
Date/Time: Thu, 28 Nov 2024 01:32:52 +0000
Symbol Rollover Message
View Count: 301
| [2023-06-12 00:54:27] |
| User940772 - Posts: 74 |
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The "Symbol need to Rollover. Click to Rollover" message doesn't disappear on my second instance Sierra charts. Is there a way to turn this off? I can't find anything on it in the help files. Thanks |
| [2023-06-12 14:54:32] |
| John - SC Support - Posts: 36350 |
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Has that chart been rolled over to the new contract?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-12 15:30:24] |
| User940772 - Posts: 74 |
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At the time, no. I did roll over this morning so the issue is moot for the time being but it's a problem I have been dealing with for a while now. It's not a huge issue because I usually roll over soon anyway. It's just really annoying though to deal with at the time. This only occurs on instances of Sierra I created that I keep on my D: drive and not the new instance launched from the primary. If it's something complicated that the engineers would have to look into I'll just live with it. I just thought it might be a simple on/off switch that I might have missed.
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| [2023-06-12 17:05:29] |
| John - SC Support - Posts: 36350 |
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In general, the window should go away after awhile. A couple of items to think about. - We are not sure of the symbol you are using, but in general the rollover for many CME Futures is for 1 day before the 3rd Friday in the contract month, which would be this upcoming Thursday - June 15th. Therefore, we have to assume that you are getting the message you are related to the Volume, which would imply that you have the following option enabled: General Settings Window: Detect Rollover Of Current Futures Contracts Symbols Based On Real Time Volume (Global Settings >> General Settings >> Charts >> Symbol) If you set the above option to "No" then you will not get the message until the actual rollover day. - You can completely remove the display of all warning/informational messages, although we do not recommend this. Refer to the following: General Settings Window: Show On-Chart Status Messages (Global Settings >> General Settings >> Charts >> Charts) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-12 17:22:02] |
| User940772 - Posts: 74 |
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Well John, I have to say you are very good at what you do. I am indeed using volume based rollover. I appreciate the tips on the settings and will take a better look at how I have things set up after RTH. Thanks again.
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