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Date/Time: Tue, 26 Nov 2024 22:42:57 +0000



error message on updating to current version

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[2014-07-01 06:15:17]
User51760 - Posts: 108
Hello Support Team,

on updating to current version I receive the following error message:

Sierra Chart Setup > Error opening file for writing:
C:\SierraChart\SierraChart.exe
click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.

Please refer to the screenshot under https://dl.dropboxusercontent.com/u/5931986/sierra%20chart%20error%20message.png

Either way the old installation would not be updated.

It is the first time in years me receiving this message. Nothing has changed with my computer configuration

What does this message mean? What can I do to update the SC installation.

Thank you for your advice,

Best,

Chris

[2014-07-01 06:24:51]
Sierra Chart Engineering - Posts: 104368
This means that Sierra Chart is running. You will need to exit from it . If you cannot see it running, then go into the Windows Task Manager and terminate the SierraChart.exe process. You can then proceed to update Sierra Chart again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-01 06:25:50

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