Support Board
Date/Time: Thu, 28 Nov 2024 01:48:34 +0000
Problem with loaindg Data for some US symbol
View Count: 272
| [2023-06-08 14:50:24] |
| User361939 - Posts: 165 |
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I am loading charts from watchlist. For some symbol sierra starts to not respoding. (screen is taken after 10minutes of this situation). Its not only for this symbol, the only thing i was able to do was to kill process, remove symbol from watchlist, but it is not ideal solution especielly that this stock might be important form me in future. Sierra ver. 2504. charts is without any indicators. This issue was happening also with older sierra versions. Any advice? This is new instance of sierra. I replicate this also with main sierra. Date Time Of Last Edit: 2023-06-08 14:52:15
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 sierra_notrespoding.png / V - Attached On 2023-06-08 14:48:22 UTC - Size: 31.49 KB - 73 views |
| [2023-06-08 15:13:00] |
| Sierra_Chart Engineering - Posts: 17199 |
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charts is without any indicators. Are you sure?What is the timeframe of the chart bars? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-08 18:55:42] |
| User361939 - Posts: 165 |
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YES, I think there is some corruption in data for "old days". When i changed from default settgins 4000days to 1k it worked fine. |
| [2023-06-08 19:16:02] |
| Sierra_Chart Engineering - Posts: 17199 |
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You must have studies on the chart. You cannot have this problem if there were no studies on the chart. Maybe you have an automatically applied study collection. However, it looks like the prices for that symbol , VISL, are not correct. We will ask our data provider about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-08 19:16:35
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| [2023-06-08 19:19:47] |
| Sierra_Chart Engineering - Posts: 17199 |
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Barchart data: https://www.sierrachart.com/image.php?Image=1686251843434.png IQ Feed: https://www.sierrachart.com/image.php?Image=1686251973688.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-09 16:08:27] |
| User361939 - Posts: 165 |
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So in fact, there is a problem with data. Seems that in file "coma" is in wrong place.
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