Support Board
Date/Time: Thu, 28 Nov 2024 01:21:33 +0000
performance
View Count: 302
| [2023-06-07 15:59:18] |
| clibanez - Posts: 10 |
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Today I opened the graph and it was very slow and stuck, impossible to use it (very strange because SC performance has always gone well on my PC). I use data rithmic and change to sierrachart and the performance is back normal. what can i try to fix it? |
| [2023-06-07 16:24:38] |
| John - SC Support - Posts: 36350 |
|
We are not sure what you mean by "I use data rithmic and change to sierrachart and the performance is back normal." But the things to look at regarding performance are on the following page: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-06-07 16:33:28] |
| clibanez - Posts: 10 |
|
I changed the data from rithmic to denali and there it returned to normality, it is very strange since even opening 1 graph without studies is going wrong. (It had never happened to me before)
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| [2023-06-07 16:40:17] |
| John - SC Support - Posts: 36350 |
|
Our opinion of Rithmic data can be found here: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy So we recommend using our Denali data in general. Refer to the information here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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