Support Board
Date/Time: Thu, 28 Nov 2024 01:32:42 +0000
Just Closed Daily Bar In Evening Session Missing on Multiple Symbols
View Count: 254
| [2023-06-06 22:46:41] |
| User624595 - Posts: 207 |
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Evening of 6/6/23, problem with the just closed daily bar being missing remains on several symbols. "Download the missing historical data using this command: Edit Menu: Edit >> Download Data For All Historical Charts" These instructions do not resolve it and the issue is persisting each evening after the CME close. Delete all data and download fixes it, but how can it be fixed to avoid doing this manually each evening for different symbols? Date Time Of Last Edit: 2023-06-06 23:02:19
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 2023-06-06_18h30_20.png / V - Attached On 2023-06-06 22:46:00 UTC - Size: 52.6 KB - 75 views 2023-06-06_18h43_02.png / V - Attached On 2023-06-06 22:46:04 UTC - Size: 47.1 KB - 74 views |
| [2023-06-07 14:11:20] |
| Sierra_Chart Engineering - Posts: 17199 |
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"Download the missing historical data using this command: If this does not resolve it, this will not resolve it either:Edit Menu: Edit >> Download Data For All Historical Charts" These instructions do not resolve it Delete all data and download fixes it,
When a new bar is added to a chart at the end of the day, this does not automatically cause bars prior to be removed. The chart would have to be reloaded and there would have to be no recent download of historical data. So we are puzzled about the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-07 14:12:09
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| [2023-06-07 17:05:15] |
| Sierra_Chart Engineering - Posts: 17199 |
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In the next release we are going to add a new setting to control the download time by the user precisely. The default will be 17:15 (assuming the global time zone is US Eastern). This setting will be in Global Settings >> Data/Trade Service Settings >> Common Settings. You can then set that as you require and the data will be downloaded at that time. We would expect this will resolve the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-07 17:05:23
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