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Date/Time: Mon, 16 Sep 2024 19:23:39 +0000



Opening an FXCM account through Sierra Chart

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[2014-06-28 14:56:42]
User25311 - Posts: 31
Hi, I want to open an active trader account with FXCM through Sierra Chart, but the links showed doesn't work.

1-Why?

2-If I'm spanish citizen, I think that I need to do it with FXCM UK, is this correct?

Thanks.
[2014-06-28 18:33:36]
Sierra Chart Engineering - Posts: 104368
We tested the FXCM UK link and it works:
https://secure4.fxcorporate.com/tr/form/step0

1. If it does not work for you, then how would we know why?

You should assume that the problem has to do with a connection between your computer and the FXCM server or at the time the FXCM server was down.

2. You should use the FXCM UK link.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-28 18:44:39]
User25311 - Posts: 31
Ups, I'm sorry about this, now the link works but not before. I don't know what happened...
Thanks por response.
[2014-06-30 15:29:03]
User25311 - Posts: 31
Hi again.

I've opnened an account at FXCM, and I've talked with them before send any funds to confirm that I have the Active Trader Account. But them said to me that I need one document from Sierra Charts to have it. I don't know what I need but he said that you know. Can you give it to me?

Thanks (and sorry if my english is poor...)
[2014-06-30 16:36:57]
Sierra Chart Engineering - Posts: 104368
There is no document you need from Sierra Chart. We do not know what they are asking for.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-30 18:02:44]
User25311 - Posts: 31
They said to me that you must send them a "letter of direction". ¿?
Date Time Of Last Edit: 2014-06-30 18:07:41
[2014-06-30 19:21:52]
Sierra Chart Engineering - Posts: 104368
This is not necessary. This is not something that we would provide. There is a misunderstanding.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-30 19:22:18

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