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Date/Time: Mon, 16 Sep 2024 19:17:57 +0000



Screen goes black when trying to add a spreadsheet study

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[2014-06-27 16:26:17]
steve i depner - Posts: 14
SC # 3
New Toshiba laptop 4 GB mem Windows 8.1

When I try to add a spreadsheet study, the screen goes black. If I hover the curser over the SC icon on the taskbar, the chart, along with the study show up full screen, but the second i move the curser to the screen, it goes black again.
If I right click on the task bar icon to close SC and hit enter ( save all), the next time I open SC, the spreadsheet study is ther, and no black screen

Must be a setting. Any ideas.


Date Time Of Last Edit: 2014-06-27 16:55:53
[2014-06-27 16:55:39]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the non-CLR version. Select Help >> Download Latest non-CLR Version to install this version.

Let us know if you still see the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-30 12:46:33]
steve i depner - Posts: 14
Apologies for late response - several power outages yesterday. I did download the lates non- CLR version and it works perfectly! No blackout screen. Thanks again folks.!
[2014-06-30 16:19:20]
Sierra Chart Engineering - Posts: 104368
OK this is good.

Keep in mind though that the non-CLR version has Spreadsheets which are still under development.

This problem you are describing is a problem on your side involving apparently Microsoft .NET.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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