Support Board
Date/Time: Tue, 26 Nov 2024 22:28:55 +0000
Screen goes black when trying to add a spreadsheet study
View Count: 1151
| [2014-06-27 16:26:17] |
| steve i depner - Posts: 14 |
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SC # 3 New Toshiba laptop 4 GB mem Windows 8.1 When I try to add a spreadsheet study, the screen goes black. If I hover the curser over the SC icon on the taskbar, the chart, along with the study show up full screen, but the second i move the curser to the screen, it goes black again. If I right click on the task bar icon to close SC and hit enter ( save all), the next time I open SC, the spreadsheet study is ther, and no black screen Must be a setting. Any ideas. Date Time Of Last Edit: 2014-06-27 16:55:53
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| [2014-06-27 16:55:39] |
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Update Sierra Chart to the non-CLR version. Select Help >> Download Latest non-CLR Version to install this version. Let us know if you still see the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-30 12:46:33] |
| steve i depner - Posts: 14 |
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Apologies for late response - several power outages yesterday. I did download the lates non- CLR version and it works perfectly! No blackout screen. Thanks again folks.!
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| [2014-06-30 16:19:20] |
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OK this is good. Keep in mind though that the non-CLR version has Spreadsheets which are still under development. This problem you are describing is a problem on your side involving apparently Microsoft .NET. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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