Support Board
Date/Time: Thu, 28 Nov 2024 07:59:55 +0000
Number chart issues: rolled contract, now have 2 current prices + scaling issues
View Count: 257
| [2023-05-19 12:25:08] |
| Christopher K Baydar - Posts: 15 |
|
Hello - I trade 2 markets, MES and MCL. I rolled my MCL contract yesterday and noticed I have a second current price line that won't go away. The studies only have one price line, when I hide this the correct price line disappears and the old one is left, but there is no study for it so it makes zero sense why it would be there. Additionally, my MES footprint started to act wonky yesterday. When the scaling is off in my MCL FP, I double click the numbers and the scale becomes visible to me. When I do the same for ES, the chart becomes so scrunched it's unusable and is impossible to get back to normal without manually scrolling up for a long period of time. Also, I noticed the MES footprint has the SAME price line that won't go away as my MCL chart does, with the same price and everything. 1) What is going on here? How can I remove this line from both my charts? 2) How do I fix the scaling issue in my MES chart so that it works the same as the MCL chart? e.g. when I double click the price scale on MES chart, it should give scale to something visible, just like the MCL chart. Both charts are set to "interactive scale move" and "scale range: automatic" I have attached a screen shot so you can see what I am talking about. Thanks. |
 SC-NumbersBarIssue-2023.05.19.pdf - Attached On 2023-05-19 12:24:09 UTC - Size: 793.97 KB - 92 views Attachment Deleted. |
| [2023-05-19 12:49:40] |
| Sierra_Chart Engineering - Posts: 17200 |
|
1. We do not know what studies are on those charts, but remove all of the studies except the Numbers Bars study, assuming that study is on the chart. 2. To correct the scale, refer to: Chart Scale and Scale Adjusting: Chart Bars or Studies Not Completely within View, Not Displayed, or Cut Off. Reset Scales. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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