Support Board
Date/Time: Thu, 28 Nov 2024 07:40:19 +0000
Early morning data not showing
View Count: 274
| [2023-05-18 20:45:46] |
| User472677 - Posts: 350 |
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The new data coming in every morning starts only at 7am. I have "Use Evening Session" checked. The evening start time is 16:00:00 and the evening end time is 9:29:59. This has only been an issue since updating last week. How do I get data from before 7am showing on the charts?
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Attachment Deleted.  chart issue.jpg / V - Attached On 2023-05-18 20:45:28 UTC - Size: 43.78 KB - 76 views |
| [2023-05-19 16:30:50] |
| John - SC Support - Posts: 36350 |
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We cannot help with Interactive Brokers data issues. For complete stock data use the Sierra Chart Denali Exchange Data Feed with the U.S. Equities Consolidated Tape: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-19 17:19:31] |
| Tony - Posts: 522 |
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@User472677, you mentioned that this happened after updating, what I would do first is to roll back to the previous version of Sierra Chart, see if this issue still exist, it could still exist if it is IB's data feed issue. I don't know what instrument you are trading and what time frame is on your chart, if it is an index future, your time setting is incorrect. (you could always check Futures Specs on CME web site)
Date Time Of Last Edit: 2023-05-19 17:22:34
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