Support Board
Date/Time: Thu, 28 Nov 2024 08:05:06 +0000
My order is getting rejected
View Count: 291
[2023-05-18 14:35:33] |
User396 - Posts: 55 |
Teton CME Order Routing (Order reject). Info: New order rejected - tag SenderSubID (50) can contain only alphanumeric values. Text: Tag: FAV. Internal Order ID: 56333. Service Order ID: 2293315. Symbol: MNQM23_FUT_CME. Account: XXXXXXX | 2023-05-18 10:27:38.722 * Is this something related to broker or SC? Thank you |
[2023-05-18 15:14:26] |
Sierra_Chart Engineering - Posts: 17200 |
You need to contact your broker about this and have them correct this: tag SenderSubID (50) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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