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Date/Time: Thu, 28 Nov 2024 08:05:06 +0000



My order is getting rejected

View Count: 291

[2023-05-18 14:35:33]
User396 - Posts: 55
Teton CME Order Routing (Order reject). Info: New order rejected - tag SenderSubID (50) can contain only alphanumeric values. Text: Tag: FAV. Internal Order ID: 56333. Service Order ID: 2293315. Symbol: MNQM23_FUT_CME. Account: XXXXXXX | 2023-05-18 10:27:38.722 *

Is this something related to broker or SC?

Thank you
[2023-05-18 15:14:26]
Sierra_Chart Engineering - Posts: 17200
You need to contact your broker about this and have them correct this:
tag SenderSubID (50)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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