Support Board
Date/Time: Thu, 28 Nov 2024 08:02:20 +0000
help with error operating two different symbols at the same time
View Count: 371
| [2023-05-17 20:27:01] |
| WeroTrader - Posts: 46 |
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Hello Sierra chart team I am trying to perform automated trading through a custom study for two different symbols on the same account. The context is that on the first symbol a position was opened and while the position was still open, an attempt was made to open a second trade for a different symbol, resulting in the following log messages. Log message: BitMEX Trading Direct | No 'orderID' object in JSON message. | 2023-05-17 19:59:59.487 * BitMEX Trading Direct | No 'clOrdID' object in JSON message. | 2023-05-17 19:59:59.487 * BitMEX Trading Direct | No 'side' object in JSON message. | 2023-05-17 19:59:59.487 * It is a Bitmex error or it could be the cause of some omission that I am making in my code. I appreciate your prompt response and any guidance or solution you can give me. |
| [2023-05-17 23:58:40] |
| Sierra_Chart Engineering - Posts: 17200 |
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Yes this is a BitMex error. We do not know why it is happening. It is a problem on the BitMex side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-18 05:14:13] |
| WeroTrader - Posts: 46 |
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I just had a conversation with the Bitmex team and they tell me that Sierra Chart no longer supports Bitmex. This is correct? |
| [2023-05-18 12:15:09] |
| Sierra_Chart Engineering - Posts: 17200 |
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Sierra Chart does still have technical integration to BitMex for trading but we are not providing any further technical help or development.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-18 12:15:38
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