Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 07:40:27 +0000



Re: Sierra Chart: Account Reminder

View Count: 388

[2023-05-17 18:16:11]
User593071 - Posts: 2
I wanna know why for stocks I can't get the live feed data for my order flow software
________________________________
From: Sierra Chart Support <support@sierrachart.com>
Sent: Tuesday, May 16, 2023 5:00 PM
To: rohan mowatt <rmowatt353@hotmail.com>
Subject: Sierra Chart: Account Reminder

Hello rohan mowatt,

The usage time on your Sierra Chart account, rohan mowatt, will expire on 2023-05-24. To avoid an interruption, activate a Service Package for automatic renewal here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

For help with getting started with Sierra Chart, refer to the Getting Started page:
Getting Started, Opening Charts and Basic Trading

Follow the link below to stop account reminders for 2 weeks:
https://www.sierrachart.com/OptOut.php?MuteReminders=289425

Thank you,
Sierra Chart Support
[2023-05-17 18:18:02]
John - SC Support - Posts: 36350
You are on a trial, and you can not get live data for Equities (or the CME Group, EUREX, and CFE) while you are on a trial.

But, you do have access to the delayed streaming data, which acts like real-time data, but is delayed by 10-15 minutes and is free of charge. We highly recommend using this data while you are on trial in order to avoid having to pay the data fees.

If you really want to have the real-time data, then we would need to change your account status to allow this. Let us know how you would like to proceed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account