Support Board
Date/Time: Thu, 28 Nov 2024 07:40:27 +0000
Re: Sierra Chart: Account Reminder
View Count: 388
[2023-05-17 18:16:11] |
User593071 - Posts: 2 |
I wanna know why for stocks I can't get the live feed data for my order flow software ________________________________ From: Sierra Chart Support <support@sierrachart.com> Sent: Tuesday, May 16, 2023 5:00 PM To: rohan mowatt <rmowatt353@hotmail.com> Subject: Sierra Chart: Account Reminder Hello rohan mowatt, The usage time on your Sierra Chart account, rohan mowatt, will expire on 2023-05-24. To avoid an interruption, activate a Service Package for automatic renewal here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation For help with getting started with Sierra Chart, refer to the Getting Started page: Getting Started, Opening Charts and Basic Trading Follow the link below to stop account reminders for 2 weeks: https://www.sierrachart.com/OptOut.php?MuteReminders=289425 Thank you, Sierra Chart Support |
[2023-05-17 18:18:02] |
John - SC Support - Posts: 36350 |
You are on a trial, and you can not get live data for Equities (or the CME Group, EUREX, and CFE) while you are on a trial. But, you do have access to the delayed streaming data, which acts like real-time data, but is delayed by 10-15 minutes and is free of charge. We highly recommend using this data while you are on trial in order to avoid having to pay the data fees. If you really want to have the real-time data, then we would need to change your account status to allow this. Let us know how you would like to proceed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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