Support Board
Date/Time: Thu, 28 Nov 2024 07:53:14 +0000
Trade Order Error Rithmic
View Count: 702
| [2023-05-17 15:41:23] |
| rtrader101 - Posts: 8 |
|
Hello, Every time I put an order on the chart - either limit, or already in a trade, I get the errors in the picture. It is annoying because it keeps opening that window, above everything.... I am running Denali+Rithmic data with Apex Trading. Worked well until like 1 week ago. I updated to the last version of sierra around 4-5 days ago, and nothing changed. Thanks for your help in advance! |
| [2023-05-17 16:07:12] |
| John - SC Support - Posts: 36350 |
|
There is nothing attached, so we do not know what the error is. You can force the Message Log to not show, but you could miss important information this way. Refer to the following setting: General Settings Window: Never Automatically Open Message Log or Trade Service Log (Global Settings >> General Settings >> Log >> Log) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-18 06:58:50] |
| rtrader101 - Posts: 8 |
|
My bad, here is the attachment.
|
 Screenshot_1.png / V - Attached On 2023-05-18 06:55:06 UTC - Size: 45.47 KB - 104 views |
| [2023-05-18 12:08:56] |
| Sierra_Chart Engineering - Posts: 17200 |
|
Those highlighted order rejections indicate the Rithmic system did not respond to the order submissions. This is not something we have any control over.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-18 12:09:03
|
To post a message in this thread, you need to log in with your Sierra Chart account: