Support Board
Date/Time: Thu, 28 Nov 2024 07:50:54 +0000
The Chartbook file is not compatible. Contact Sierra Chart support for help
View Count: 299
| [2023-05-16 21:40:29] |
| User_HP - Posts: 1 |
|
Hi Team, I hope you are doing well. Would it be possible to help me to convert these charts so I am able to import them into your software? Also, please let me know where the issue is so I can fix it myself moving forward. Thank you, Hans The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS YM.Cht | 2023-05-16 21:20:25.355 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS RTY.Cht | 2023-05-16 21:20:50.894 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS NQ.Cht | 2023-05-16 21:21:02.113 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS GC.Cht | 2023-05-16 21:21:18.318 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS ES.Cht | 2023-05-16 21:21:37.671 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SZS CL.Cht | 2023-05-16 21:21:49.290 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\SierraDOM_Gav_updated.cht | 2023-05-16 21:21:56.802 * The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\NumberBar_template.cht | 2023-05-16 21:23:24.352 * |
| [2023-05-16 22:04:52] |
| John - SC Support - Posts: 36350 |
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Follow the instructions here: Chartbooks (Workspaces): Opening Older Chartbooks For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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