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Date/Time: Thu, 28 Nov 2024 09:56:48 +0000



Error message when using automatic trading system

View Count: 386

[2023-05-05 14:54:44]
WeroTrader - Posts: 46
Greetings, Sierra Chart team.

I have been trading with the use of an automated trading system.

Within the logic of the code, I include setting traget prices for taking profits.

Today I tried to trade two assets at the same time. One had already opened a position and shortly after the second opened it and it happened that he did not place limit orders in either of them.

I noticed the following error message and I request your help to interpret what it says and review the documentation that you suggest to correct it.

Chart: ETHUSD-BMEX[M] Renko 55t #2 | Study: Nimbus Premium v2.0 LGM | General order error. Refer to 'Trade >> Trade Service Log' for specific message for this trading action error | 2023-05-05 14:31:19.812 *

In the trade service log the messages are the following:

BitMEX Trading Direct | Received 6 order fills. Inserting the ones that do not exist. | 2023-05-05 14:36:47.668

RemoveDuplicateFillActivity | TradeAccount: . DatesOfRecordsToInsert: 2023-05-05, . MostRecentFileNameSearched: TradeActivityLog_2023-05-05_UTC.1804355.data. DuplicateRecordsRemovedCount: 6. OriginalRecordsToInsertCount: 6. RecordsToInsertCount: 0 | 2023-05-05 14:36:47.672


For the attention and prompt response, I thank you in advance
[2023-05-05 17:14:04]
John - SC Support - Posts: 36350
Please copy and paste the complete contents of the Trade Service Log. The lines you gave are standard notices when the system is loading order fills from files.

If there is an error in the log, we need to see it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-05-08 19:01:48]
WeroTrader - Posts: 46
This is the Trade service log


TradeActivity files query time: 0.178157 seconds. Entries: 0. Current queries: 2 | 2023-05-08 18:06:18.325
TradeActivity files query time: 0.131803 seconds. Entries: 23426. Current queries: 1 | 2023-05-08 18:06:18.457
TradeActivity files query time: 0.000305 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:06:20.845
TradeActivity files query time: 0.016639 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:06:27.329
BitMEX Trading Direct | Requesting historical order fills for account 1178487. Start Date-Time: 2023-04-27 00:36:43 | 2023-05-08 18:06:27.329
BitMEX Trading Direct | Requesting historical order fills for account 1178487. Start Date-Time: 2023-04-27 00:36:43 | 2023-05-08 18:06:27.768
BitMEX Trading Direct | Received 1 order fills. Inserting the ones that do not exist. | 2023-05-08 18:06:28.232
RemoveDuplicateFillActivity | TradeAccount: . DatesOfRecordsToInsert: 2023-04-27, . MostRecentFileNameSearched: TradeActivityLog_2023-04-27_UTC.1178487.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 | 2023-05-08 18:06:28.236
TradeActivity files query time: 0.004116 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:06:28.236
TradeActivity files query time: 0.000357 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:06:32.359
TradeActivity files query time: 0.000392 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:07:57.378
TradeActivity files query time: 0.000237 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:08:40.729
TradeActivity files query time: 0.000327 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:09:06.782
TradeActivity files query time: 0.000383 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:09:18.480
TradeActivity files query time: 0.000409 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:09:24.026
TradeActivity files query time: 0.000250 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:09:26.020
TradeActivity files query time: 0.000237 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:09:31.063
TradeActivity files query time: 0.000246 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:09:38.609
TradeActivity files query time: 0.000392 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:22:07.186
TradeActivity files query time: 0.000221 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:22:09.902
TradeActivity files query time: 0.000377 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:23:15.017
TradeActivity files query time: 0.000233 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:23:20.400
TradeActivity files query time: 0.000386 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:26:15.203
TradeActivity files query time: 0.000350 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:26:17.584
TradeActivity files query time: 0.000352 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:27:00.053
TradeActivity files query time: 0.000515 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:27:06.603
TradeActivity files query time: 0.000353 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:27:09.110
TradeActivity files query time: 0.000380 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:30:29.474
Internal Order ID given to sc.ModifyOrder is 0. | 2023-05-08 18:45:21.492
Internal Order ID given to sc.ModifyOrder is 0. | 2023-05-08 18:45:21.492
TradeActivity files query time: 0.013891 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:45:23.669
BitMEX Trading Direct | Requesting historical order fills for account 1178487. Start Date-Time: 2023-05-08 18:43:21 | 2023-05-08 18:45:23.669
BitMEX Trading Direct | Requesting historical order fills for account 1178487. Start Date-Time: 2023-05-08 18:43:21 | 2023-05-08 18:45:24.102
BitMEX Trading Direct | Received 1 order fills. Inserting the ones that do not exist. | 2023-05-08 18:45:24.542
RemoveDuplicateFillActivity | TradeAccount: . DatesOfRecordsToInsert: 2023-05-08, . MostRecentFileNameSearched: TradeActivityLog_2023-05-08_UTC.1178487.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 | 2023-05-08 18:45:24.550
TradeActivity files query time: 0.008125 seconds. Entries: 0. Current queries: 1 | 2023-05-08 18:45:24.550




This is the message log

Reading Internal Order ID file. | 2023-05-08 18:06:18.077
Reading Trade Orders file. | 2023-05-08 18:06:18.156
Reading Trade Positions file. | 2023-05-08 18:06:18.157
Reading Trade Account Data files. | 2023-05-08 18:06:18.157
UDPListener (1564). Port 22904 | Listening on UDP port 22904. | 2023-05-08 18:06:18.160
Software version: 2484 64-bit | 2023-05-08 18:06:18.160
Primary Thread ID: 4092 | 2023-05-08 18:06:18.160
Usage end date: 2023-05-10 | 2023-05-08 18:06:18.160
Enabled for: Sierra Chart Historical Data Service. | 2023-05-08 18:06:18.160
Enabled for: Delayed Denali Exchange Data Feed. | 2023-05-08 18:06:18.160
Enabled for exchange2: fairx_exchange.data | 2023-05-08 18:06:18.160
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-05-08 18:06:18.160
Current selected Data/Trading service: BitMEX Trading Direct | 2023-05-08 18:06:18.160
Custom symbol settings values: enabled | 2023-05-08 18:06:18.160
Chart Update Interval: 500 | 2023-05-08 18:06:18.160
Intraday Data Storage Time Unit: 0 | 2023-05-08 18:06:18.160
Time Zone: +00:00:00 (UTC+00) | 2023-05-08 18:06:18.160
2023-05-08 18:06:18 Local computer time in UTC | 2023-05-08 18:06:18.160
2023-05-08 18:06:18 Local computer time in SC Time Zone | 2023-05-08 18:06:18.160
2023-05-08 18:06:17 Server time in UTC | 2023-05-08 18:06:18.160
Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-05-08 18:06:18.160
Program path: C:\SierraChart\ | 2023-05-08 18:06:18.160
Data Files path: C:\SierraChart\Data\ | 2023-05-08 18:06:18.160
OS Version Number: 10.0 | 2023-05-08 18:06:18.161
Locale Setting: C | 2023-05-08 18:06:18.161
DLLs: Auto_Trade_Trading_Strategy_64.dll, Brick_Size_64.dll, Leo_TV_DEnvelope_64.dll, LGO_CP_64.dll, MaxMin_64.dll, Nimbus_Premium_v1_64.dll, Nimbus_Premium_v1_LGM_64.dll, Nimbus_Premium_v2_LGM_64.dll, Nimbus_Raptor_MVP_v1_64.dll, Prueba_DEnvelope_64.dll, Spreads_64.dll, UserContributedStudies_64.dll | 2023-05-08 18:06:18.161
Allowed protected custom studies: -- MVP Nimbus Raptor v1.0 -- | 2023-05-08 18:06:18.161
Crash reporter started: true | 2023-05-08 18:06:18.161

Checking for new symbol settings. Requested symbol settings MD5 for service code bitmex.exchange.trading. Request ID: 1. | 2023-05-08 18:06:18.162
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-05-08 18:06:18.216
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-05-08 18:06:18.448
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-05-08 18:06:18.448
Performing login for updated account information. | 2023-05-08 18:06:18.724
Symbol settings MD5 received. Request ID: 1. | 2023-05-08 18:06:19.311
Symbol settings are up-to-date for bitmex.exchange.trading. | 2023-05-08 18:06:19.312
Successfully processed Sierra Chart account data. | 2023-05-08 18:06:19.969
Loading DLL: C:\SierraChart\Data\Nimbus_Premium_v2_LGM.dll (Nimbus_Premium_v2_LGM_64.dll). Handle: 66000000 | 2023-05-08 18:06:20.644
ETHUSD-BMEX Renko 89t #2 | Reloading chart. | 2023-05-08 18:06:20.669
ETHUSD-BMEX Renko 89t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:06:20.844
Using symbol data fast lookup vector | 2023-05-08 18:06:21.182
Starting DelayedDownloadMonitoringTimer | 2023-05-08 18:06:21.182
Starting HDTimeoutTimer | 2023-05-08 18:06:21.182
Added historical Intraday data request for ETHUSD-BMEX to the queue. | 2023-05-08 18:06:21.182
Intraday data recording state for symbol ETHUSD-BMEX is set to download 'Pending'. | 2023-05-08 18:06:21.182
Triggering next historical data download in queue. | 2023-05-08 18:06:21.182
HD Request # 1 | Downloading Intraday chart data for ETHUSD-BMEX to the file ETHUSD-BMEX.scid. Service: bitmex | 2023-05-08 18:06:21.191
HD Request # 1 | Download start date-time: 2023-05-08 17:50:23.000000. File last date-time: 2023-05-08 17:50:23.154000 | 2023-05-08 18:06:21.191
HD Request # 1 | Using server: ds12.sierracharts.com port 10149 | 2023-05-08 18:06:21.191
Socket (1) | Creating socket. | 2023-05-08 18:06:21.192
Socket (1) | New receive buffer size: 5242880 | 2023-05-08 18:06:21.192
Socket (1) | Connecting to IP: 142.215.18.101. | 2023-05-08 18:06:21.192
HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-05-08 18:06:21.400
HD Request # 1 | Sending historical data logon request message. | 2023-05-08 18:06:21.400
HD Request # 1 | Requesting Intraday data. Start date-time: 2023-05-08 17:50:23. Record interval: 0. Symbol: ETHUSD-BMEX | 2023-05-08 18:06:22.008
HD Request # 1 | Decompressing data. | 2023-05-08 18:06:22.114
HD Request # 1 | Receiving Intraday data for ETHUSD-BMEX starting at 2023-05-08 17:50:23.000000 | 2023-05-08 18:06:22.117
Socket (1) | CloseSocket call. | 2023-05-08 18:06:22.217
Socket (1) | Shutdown started. Waiting for graceful close. | 2023-05-08 18:06:22.217
Historical data download thread signaled to stop. | 2023-05-08 18:06:22.225
HD Request # 1 | Timestamp of first Intraday data file record written: 2023-05-08 17:50:46.000000. | 2023-05-08 18:06:22.226
HD Request # 1 | Received 421 Intraday data records from 2023-05-08 17:50:23.000000 to 2023-05-08 18:06:18.000000 (15.9 minutes) and wrote 420 records for ETHUSD-BMEX | 2023-05-08 18:06:22.226
HD Request # 1 | Completion time: 1s. | 2023-05-08 18:06:22.226
HD Request # 1 | Intraday data download complete for ETHUSD-BMEX. Unique request ID: 1 | 2023-05-08 18:06:22.226
Removing historical data download ID 1. | 2023-05-08 18:06:22.226
Real-time Intraday chart data file updates started for ETHUSD-BMEX | 2023-05-08 18:06:22.226
Intraday chart data file opened for ETHUSD-BMEX | 2023-05-08 18:06:22.226
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-05-08 18:06:22.226

Triggering next historical data download in queue. | 2023-05-08 18:06:22.226
Historical data for ETHUSD-BMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-05-08 18:06:22.226
No download requests in the queue to start downloads for. | 2023-05-08 18:06:22.226
Socket (1) | Socket gracefully closed by remote side. | 2023-05-08 18:06:22.321
Socket (1) | Closed. | 2023-05-08 18:06:22.321

BitMEX Trading Direct | Connecting to URI ws.bitmex.com/realtime | 2023-05-08 18:06:25.607
BitMEX Trading Direct | Connecting to WebSocket server ws.bitmex.com:443 | 2023-05-08 18:06:25.607
BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2023-05-08 18:06:25.721
BitMEX Trading Direct socket (1) | New receive buffer size: 5242880 | 2023-05-08 18:06:25.721
BitMEX Trading Direct socket (1) | Connecting to IP: 172.64.146.66. | 2023-05-08 18:06:25.721
BitMEX Trading Direct | Opening WebSocket. | 2023-05-08 18:06:25.778
BitMEX Trading Direct | Sending WebSocket handshake. | 2023-05-08 18:06:25.778
BitMEX Trading Direct | Server header | HTTP/1.1 101 Switching Protocols | 2023-05-08 18:06:26.553
BitMEX Trading Direct | Server header | Date: Mon, 08 May 2023 18:06:26 GMT | 2023-05-08 18:06:26.553
BitMEX Trading Direct | Server header | Connection: upgrade | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Server header | upgrade: websocket | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Server header | sec-websocket-accept: AoPB1pSSxS/EQ9PQG+v5ORKDOgs= | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Server header | CF-Cache-Status: DYNAMIC | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Server header | Set-Cookie: __cf_bm=QivUu5TpqZ6CW46WIQLBDAyIYkB15EtgOvlBohcF1h0-1683569186-0-AcxbEyNb2eEqG/hO44qPfnQGdHSOS1roLK9yzWUQkqNJSM3p6C6ZOCirU52iWUe0NeZ8SYhltHbQHhzDCeq767o=; path=/; expires=Mon, 08-May-23 18:36:26 GMT; domain=.bitmex.com; HttpOnly; Secure | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Server header | Server: cloudflare | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Server header | CF-RAY: 7c43a2f37edf9a63-MEX | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Server header | alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400 | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Server header | | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Web socket state is now open. | 2023-05-08 18:06:26.554
BitMEX Trading Direct | Connected to server complete. | 2023-05-08 18:06:26.554
Triggering next historical data download in queue. | 2023-05-08 18:06:26.556
Triggering next historical data download in queue. | 2023-05-08 18:06:26.556
Triggering next historical data download in queue. | 2023-05-08 18:06:26.556
Triggering next historical data download in queue. | 2023-05-08 18:06:26.556
No download requests in the queue to start downloads for. | 2023-05-08 18:06:26.560
No download requests in the queue to start downloads for. | 2023-05-08 18:06:26.561
No download requests in the queue to start downloads for. | 2023-05-08 18:06:26.562
No download requests in the queue to start downloads for. | 2023-05-08 18:06:26.562
Using symbol data fast lookup vector | 2023-05-08 18:06:26.715
SC DTC Data with Market Depth | Starting real-time market data updates for: ETHUSD-BMEX. ID: 1 Service code: bitmex | 2023-05-08 18:06:26.715
SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 443 | 2023-05-08 18:06:26.716
DTC Client socket (3) | Creating socket. | 2023-05-08 18:06:26.717
DTC Client socket (3) | New receive buffer size: 5242880 | 2023-05-08 18:06:26.717
DTC Client socket (3) | Connecting to IP: 142.215.18.101. | 2023-05-08 18:06:26.717
SC DTC Data with Market Depth | Requesting security definition data for: ETHUSD-BMEX. ID: 1 | 2023-05-08 18:06:26.720
Added historical Intraday data request for ETHUSD-BMEX to the queue. | 2023-05-08 18:06:26.720
Intraday data recording state for symbol ETHUSD-BMEX is set to download 'Pending'. | 2023-05-08 18:06:26.720
Triggering next historical data download in queue. | 2023-05-08 18:06:26.720
Delaying start of download for ETHUSD-BMEX. | 2023-05-08 18:06:26.726
SC DTC Data with Market Depth | Network connection to server complete. | 2023-05-08 18:06:26.825
SC DTC Data with Market Depth | Starting socket receive thread. | 2023-05-08 18:06:26.825
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-05-08 18:06:26.825
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2023-05-08 18:06:26.946
SC DTC Data with Market Depth | Sending logon request message. | 2023-05-08 18:06:26.946
SC DTC Data with Market Depth | Received logon response. | 2023-05-08 18:06:27.664
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2023-05-08 18:06:27.664
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2023-05-08 18:06:27.664
SC DTC Data with Market Depth | Successfully connected. | 2023-05-08 18:06:27.664
SC DTC Data with Market Depth | Trading is not supported. | 2023-05-08 18:06:27.664
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: ETHUSD-BMEX | 2023-05-08 18:06:27.664
BitMEX Trading Direct | ~~~ debug Orders http response: ~~~ | 2023-05-08 18:06:27.720
BitMEX Trading Direct | [] | 2023-05-08 18:06:27.720
SC DTC Data with Market Depth | Received security definition for symbol ETHUSD-BMEX | 2023-05-08 18:06:27.851
Requesting market depth updates for: ETHUSD-BMEX if supported. | 2023-05-08 18:06:31.542
SC DTC Data with Market Depth | Clearing market depth for ETHUSD-BMEX | 2023-05-08 18:06:31.761
ETHUSD-BMEX[M] Renko 21t #2 | Reloading chart. | 2023-05-08 18:06:32.159
HD Request # 2 | Downloading Intraday chart data for ETHUSD-BMEX to the file ETHUSD-BMEX.scid. Service: bitmex | 2023-05-08 18:06:32.234
HD Request # 2 | Download start date-time: 2023-05-08 18:06:18.000000. File last date-time: 2023-05-08 18:06:18.000000 | 2023-05-08 18:06:32.234
HD Request # 2 | Using server: ds13-2.sierracharts.com port 10150 | 2023-05-08 18:06:32.235
Socket (4) | Creating socket. | 2023-05-08 18:06:32.235
Socket (4) | New receive buffer size: 5242880 | 2023-05-08 18:06:32.235
Socket (4) | Connecting to IP: 162.251.232.245. | 2023-05-08 18:06:32.235
ETHUSD-BMEX[M] Renko 21t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:06:32.358
HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-05-08 18:06:32.480
HD Request # 2 | Sending historical data logon request message. | 2023-05-08 18:06:32.480
HD Request # 2 | Requesting Intraday data. Start date-time: 2023-05-08 18:06:18. Record interval: 0. Symbol: ETHUSD-BMEX | 2023-05-08 18:06:33.248
HD Request # 2 | Decompressing data. | 2023-05-08 18:06:33.375
HD Request # 2 | Receiving Intraday data for ETHUSD-BMEX starting at 2023-05-08 18:06:18.000000 | 2023-05-08 18:06:33.376
Socket (4) | CloseSocket call. | 2023-05-08 18:06:33.376
Socket (4) | Shutdown started. Waiting for graceful close. | 2023-05-08 18:06:33.377
Historical data download thread signaled to stop. | 2023-05-08 18:06:33.377
HD Request # 2 | Timestamp of first Intraday data file record written: 2023-05-08 18:06:24.000000. | 2023-05-08 18:06:33.377
HD Request # 2 | Received 3 Intraday data records from 2023-05-08 18:06:18.000000 to 2023-05-08 18:06:27.000000 (9.0 seconds) and wrote 2 records for ETHUSD-BMEX | 2023-05-08 18:06:33.377
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-05-08 18:06:27.000000 | 2023-05-08 18:06:33.386
Added 5 Time and Sales records to Intraday data file for ETHUSD-BMEX after download. | 2023-05-08 18:06:33.386
HD Request # 2 | Completion time: 1s. | 2023-05-08 18:06:33.386
HD Request # 2 | Intraday data download complete for ETHUSD-BMEX. Unique request ID: 2 | 2023-05-08 18:06:33.386
Removing historical data download ID 2. | 2023-05-08 18:06:33.386
Real-time Intraday chart data file updates started for ETHUSD-BMEX | 2023-05-08 18:06:33.386
Intraday chart data file opened for ETHUSD-BMEX | 2023-05-08 18:06:33.386
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-05-08 18:06:33.386

Triggering next historical data download in queue. | 2023-05-08 18:06:33.386
No download requests in the queue to start downloads for. | 2023-05-08 18:06:33.386
Socket (4) | Socket gracefully closed by remote side. | 2023-05-08 18:06:33.528
Socket (4) | Closed. | 2023-05-08 18:06:33.528
Opened cached Intraday file: C:\SierraChart\Data\ETHUSD-BMEX.scid. Thread ID: 12208 | 2023-05-08 18:06:38.339
ETHUSD-BMEX[M] Renko 55t #2 | Reloading chart. | 2023-05-08 18:07:57.216
ETHUSD-BMEX[M] Renko 55t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:07:57.377
ETHUSD-BMEX[M] Renko 89t #2 | Reloading chart. | 2023-05-08 18:08:40.566
ETHUSD-BMEX[M] Renko 89t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:08:40.728
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-05-08 18:08:41.140
ETHUSD-BMEX[M] Renko 34t #2 | Reloading chart. | 2023-05-08 18:09:06.599
ETHUSD-BMEX[M] Renko 34t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:09:06.782
ETHUSD-BMEX[M] Renko 55t #2 | Reloading chart. | 2023-05-08 18:09:18.319
ETHUSD-BMEX[M] Renko 55t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:09:18.480
ETHUSD-BMEX[M] Renko 89t #2 | Reloading chart. | 2023-05-08 18:09:23.862
ETHUSD-BMEX[M] Renko 89t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:09:24.025
ETHUSD-BMEX[M] Renko 144t #2 | Reloading chart. | 2023-05-08 18:09:25.854
ETHUSD-BMEX[M] Renko 144t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:09:26.019
ETHUSD-BMEX[M] Renko 233t #2 | Reloading chart. | 2023-05-08 18:09:30.902
ETHUSD-BMEX[M] Renko 233t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:09:31.063
ETHUSD-BMEX[M] Renko 89t #2 | Reloading chart. | 2023-05-08 18:09:38.446
ETHUSD-BMEX[M] Renko 89t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:09:38.609
ETHUSD-BMEX[M] Renko 55t #2 | Reloading chart. | 2023-05-08 18:22:07.014
ETHUSD-BMEX[M] Renko 55t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:22:07.186
ETHUSD-BMEX[M] Renko 34t #2 | Reloading chart. | 2023-05-08 18:22:09.726
ETHUSD-BMEX[M] Renko 34t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:22:09.902
ETHUSD-BMEX[M] Renko 55t #2 | Reloading chart. | 2023-05-08 18:23:14.854
ETHUSD-BMEX[M] Renko 55t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:23:15.017
ETHUSD-BMEX[M] Renko 89t #2 | Reloading chart. | 2023-05-08 18:23:20.197
ETHUSD-BMEX[M] Renko 89t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:23:20.399
Created process C:\SierraChart\NPP\notepad++.exe. Current folder: C:\SierraChart\NPP | 2023-05-08 18:23:32.319
ETHUSD-BMEX[M] Renko 55t #2 | Reloading chart. | 2023-05-08 18:26:15.045
ETHUSD-BMEX[M] Renko 55t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:26:15.202
ETHUSD-BMEX[M] Renko 21t #2 | Reloading chart. | 2023-05-08 18:26:17.381
ETHUSD-BMEX[M] Renko 21t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:26:17.584
ETHUSD-BMEX[M] Renko 34t #2 | Reloading chart. | 2023-05-08 18:26:59.862
ETHUSD-BMEX[M] Renko 34t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:27:00.052
ETHUSD-BMEX[M] Renko 55t #2 | Reloading chart. | 2023-05-08 18:27:06.414
ETHUSD-BMEX[M] Renko 55t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:27:06.602
ETHUSD-BMEX[M] Renko 34t #2 | Reloading chart. | 2023-05-08 18:27:08.931
ETHUSD-BMEX[M] Renko 34t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:27:09.109
ETHUSD-BMEX[M] Renko 55t #2 | Reloading chart. | 2023-05-08 18:30:29.309
ETHUSD-BMEX[M] Renko 55t #2 | StartDateTimeForLoadingOrderFills: 2023-05-07 18:00:00 | 2023-05-08 18:30:29.473
Chart: ETHUSD-BMEX[M] Renko 55t #2 | Study: Nimbus Premium v2.0 LGM | General order error. Refer to 'Trade >> Trade Service Log' for specific message for this trading action error | 2023-05-08 18:45:21.492 *
Chart: ETHUSD-BMEX[M] Renko 55t #2 | Study: Nimbus Premium v2.0 LGM | General order error. Refer to 'Trade >> Trade Service Log' for specific message for this trading action error | 2023-05-08 18:45:21.492 *
Requested new login tokens. | 2023-05-08 18:51:12.470
No available login tokens. Tokens being requested and automatic retry pending. | 2023-05-08 18:51:12.470 *
Received 5 login tokens. | 2023-05-08 18:51:13.498
Sierra Chart account data changed. Requesting updated account information. | 2023-05-08 18:54:18.531
Successfully processed Sierra Chart account data. | 2023-05-08 18:54:19.851
[2023-05-08 20:50:12]
Sierra_Chart Engineering - Posts: 17201
These are the relevant messages:
Internal Order ID given to sc.ModifyOrder is 0. | 2023-05-08 18:45:21.492
Internal Order ID given to sc.ModifyOrder is 0. | 2023-05-08 18:45:21.492

The order ID has to be valid and cannot be zero.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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