Support Board
Date/Time: Thu, 28 Nov 2024 11:01:38 +0000
[Programming Help] - Cannot access E-micro intraday chart
View Count: 323
| [2023-05-05 14:04:09] |
| User939764 - Posts: 1 |
|
I am using CQG data via AMP. I called AMP and they say I am good to go on their end. I am trying to use symbol F.US.MESM23. I can access the historical chart and it displays properly but the intraday chart is just black. Please advise. Thank you! |
 Micro - Historical.jpg / V - Attached On 2023-05-05 14:03:00 UTC - Size: 353.58 KB - 102 views Micro - intraday.jpg / V - Attached On 2023-05-05 14:03:14 UTC - Size: 255.73 KB - 94 views Attachment Deleted. |
| [2023-05-05 14:47:20] |
| Sierra_Chart Engineering - Posts: 17201 |
|
Activate the exchanges that you require here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-05 17:12:12] |
| John - SC Support - Posts: 36350 |
|
We do not support data from CQG for the CME Group and EUREX. Therefore, you will have to use our Denali Exchange Data Feed for this data. We see that you were using the Denali data, but it did not renew on May 1, 2023. Probably due to insufficient funds at that time. All you need to do is to reactivate that exchange at the link given in the previous post. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: